Sales Manager - Proactive

Hilton; Indonesia; On-site; IDR 719,553,876 - 1,079,330,814; Full time

Job summary

Hilton is looking for a passionate Sales Manager in Indonesia to handle corporate accounts and drive hotel revenue. You will act as the primary contact for group room requests and manage the full sales cycle.

The ideal candidate will have a diploma or degree in Hospitality or Business and at least 3 years of experience in hotel sales. Strong negotiation and leadership skills are essential, along with proficiency in hotel systems. Join Hilton and help us deliver exceptional hospitality.

Qualifications

• Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales.
• Proven track record in driving revenue and managing key accounts.
• Ability to analyze sales data and market trends to inform strategy.

Responsibilities

• Serve as the primary point of contact for customers seeking group rooms.
• Drive new business opportunities through proactive sales efforts.
• Conduct site visits, entertain clients, prepare proposals, and negotiate contracts.
• Create and execute strategies to achieve revenue and room night goals.
• Collaborate across departments to coordinate the fulfillment of services.

Skills

Negotiation skills

Presentation skills

Relationship-building skills

Sales data analysis

Communication skills

Leadership skills

Education

Diploma or degree in Hospitality, Business, or related field

Tools

Delphi

Salesforce

OnQ

Market Planner Survey

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage designated corporate accounts, develop and solicit new business, drive total hotel revenue from rooms, catering, and F&B outlets, address business needs, explore new opportunities, and expand existing business through promotional efforts and sales channels. As a Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
• Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
• Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
• Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
• Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
• Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Qualifications

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

• Diploma or degree in Hospitality, Business, or related field
• Minimum 3 years of experience in hotel Corporate, MICE, or Group room sales
• Proven track record in driving revenue and managing key accounts
• Strong negotiation, presentation, and relationship-building skills
• Technical proficiency in hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner Survey)
• Ability to analyze sales data and market trends to inform strategy
• Excellent communication and leadership skills with a collaborative mindset