Sales Manager – Patient Referral & Channel Management

PT FOSUN HEALTH TECHNOLOGY INDONESIA; Jakarta Utara; Hybrid; IDR 1.000.667.000 - 1.501.001.000; Full time

Job summary

A leading healthcare technology company is seeking a Sales Manager in Jakarta to manage patient referral channels in Indonesia. This role requires strong relationship-building skills and a background in business development for international patient services. The ideal candidate will have existing contacts with medical agents, hospitals, and insurance networks. Competitive salary and incentives are offered based on referral performance, along with opportunities for career growth and leadership responsibilities.

Benefits

Competitive salary

Performance-based incentives

Development path and visibility

Qualifications

• Experience in business development or international patient services.
• Existing connections with medical agents and hospitals.
• Practical understanding of medical travel decisions.

Responsibilities

• Generate patient referrals to Fosun Health partner hospitals.
• Manage referral channels, including medical agents and insurance brokers.
• Build relationships with key partners and decision makers.
• Develop referral programs and incentives.
• Provide market feedback and channel performance reports.

Skills

Relationship-building

Account management

Communication in Bahasa Indonesia

KPI management

Job description

Job Title: Sales Manager – Patient Referral & Channel Management

Location: South Jakarta, Indonesia

About Fosun Health

Fosun Health is the international healthcare technology group under Fosun Pharma and Fosun International, with a strong presence across China’s Greater Bay Area and Shanghai. Our network includes leading hospitals in oncology, cardiac, neuro, orthopedics, pediatrics, and women’s health.

Role Summary

We are looking for a sales manager who already understands the international patient referral business and can start delivering results quickly. The focus of this role is to develop and manage patient referral channels in Indonesia and bring patients to our partner hospitals in China. The ideal candidate has existing relationships with medical agents, hospitals, doctors, or insurance/TPA networks and can use these connections to build a stable and growing patient pipeline.

Key Responsibilities

Generate patient referrals from Indonesia to Fosun Health partner hospitals in China, especially in oncology, cardiology, neurology, orthopedics, pediatrics, and women’s health.

Identify, develop, and manage referral channels, including medical agents, insurance brokers, private hospitals, specialist doctors, corporate clients, and digital health platforms.

Build and maintain strong relationships with key partners and decision makers (owners, medical directors, BD/marketing heads, insurance/TPA provider network teams, etc.).

Act as the main contact point for assigned channels and key accounts, including regular visits, follow-up, and performance discussions.

Develop simple and practical referral programs and incentives to make it easy for partners to send patients.

Work with internal teams in Indonesia and China to ensure a smooth patient journey from first contact to hospital admission and follow-up.

Provide regular market feedback, competitor insights, and channel performance reports to support strategy and decision-making.

Support basic marketing and professional activities such as health talks, CME sessions, or partner trainings when needed.

Candidate Profile

Experience: We are looking for someone who has done similar work before. Experience in one or more of the following areas is strongly preferred:

Business development or international patient services for overseas hospitals (for example: Malaysia, Singapore, Thailand, Korea, China).

Medical travel / medical agent / facilitator sending Indonesian patients abroad.

Provider network, case management, or business development in insurance or TPA.

Business development for digital health or telemedicine platforms working with clinics, hospitals, or doctors.

Hospital BD or marketing (especially for private hospitals or international patient departments).

Network and Channels: Existing and usable connections with some of the following: medical agents, referral facilitators, specialist doctors, private hospital BD teams, insurance/TPA, corporate health programs, or clinic networks.

Practical understanding of how Indonesian patients decide to seek treatment overseas and which parties influence that decision.

Skills and Qualities: Strong relationship-building and account management skills.

Comfortable working with clear targets and KPIs.

Able to work independently, plan weekly activities, and manage time and territory without close supervision.

Clear and professional communication in Bahasa Indonesia and workable English for internal and hospital communication.

Willing to travel within Jakarta and to other cities in Indonesia for partner visits and events.

What We Offer

Competitive base salary and performance-based incentives linked to patient referrals and channel performance.

The opportunity to use your existing network to build a new cross-border healthcare business in Indonesia.

A role with real ownership and visibility, working directly with management and medical teams in Indonesia and China.

Clear development path based on results, with potential to grow into senior manager or key account / market lead responsibilities.

How to Apply

Please send your CV and a short note covering:

Which countries and hospitals you have referred patients to before (if any).

What types of partners you currently work with (for example: agents, hospitals, doctors, insurance, TPAs, digital platforms).

An approximate number of patients you have helped refer overseas in the last 12–24 months (if available).

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a sales manager?

How many years' experience do you have in a client services / account management role?

Do you have experience in a sales role?

Are you available to travel for this role when required?

Which of the following languages are you fluent in?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)