Sales Manager (JSO) - Six Senses Uluwatu Bali

IHG Hotels & Resorts; Provinsi Bali; On-site; IDR 834.445.000 - 1.168.225.000; Full time

Job summary

A leading hotel group located in Bali is looking for a Senior Sales Manager to lead sales strategies and develop customer relationships. The ideal candidate will have a Bachelor’s degree and over five years of experience in a senior sales position. Strong proficiency in English and an understanding of the local market are essential. The role includes implementing marketing plans and driving revenue generation while ensuring exceptional customer service. Join a dynamic team committed to excellence in hospitality.

Qualifications

• 5+ years of experience in a senior sales role.
• Fluent in English.
• Indonesian Nationality, Jakarta based.

Responsibilities

• Implement marketing plan and set sales targets.
• Focus on revenue generation and profile building.
• Collaborate with off-property sales channels.
• Build relationships with customers and expand the client base.

Skills

Sales strategy development

Relationship building

Market analysis

Customer service excellence

Education

Bachelor’s degree in hospitality or related field

Job description

As Senior Sales Manager (JSO), I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel.

Duties and Responsibilities

• Writing and implementing the marketing plan, contracting, setting sales targets by segment and by client and prospect, undertaking advertising, sales, promotions and publicity initiatives, working with the revenue manager for setting rates, and directing the sales and marketing team.
• Continually focus on revenue generation and profile building for our resort and spa and for Six Senses. Marketing strategies and tactics will be constantly assessed to remain relevant and effective.
• Instill a cost-focused philosophy through training and education.
• Operate the property consistent with all legal, statutory and requirements and documentation; reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary, and not duplicative.
• Build and strengthen relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows.
• Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
• Identify new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand. and knows how to sell against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns to offer better business solutions.
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interact with guests to obtain feedback on product quality and service levels.

Qualifications

• Possess some equivalent combination of education and experience. Bachelor’s degree in hospitality, Sales & Marketing, Hotel or Business Management, and more than five years’ experience in a senior sales role, preferred.
• Fluent in English.
• Indonesian Nationality – Jakarta Based

Six Senses Uluwatu Bali is an equal opportunity employer. This policy applies to all terms and conditions of employment.

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