Sales Manager - Event

Pullman Hotels & Resorts; Jakarta Pusat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A 5-star hotel in Jakarta is seeking a Sales Manager to lead their Corporate MICE segment. This position involves managing sales and administrative activities, ensuring guest satisfaction, and handling events in the largest ballroom in the city. The ideal candidate has at least 2-3 years of experience in a similar role, strong communication skills, and proficiency in hotel operations. A competitive employee benefit package is offered, including discounted rates worldwide.

Benefits

Employee benefit card offering discounted rates

Learning programs through our Academies

Opportunities to develop talent

Qualifications

• Minimum 2-3 years of previous experience as Sales Manager.
• Experience managing events with high volume participants.
• Working experience in a 5* hotel operation is highly regarded.

Responsibilities

• Lead the Corporate MICE segment’s sales and administrative activities.
• Ensure guest services correspond to their requests.
• Manage multiple events in the biggest Ballroom of the city.
• Negotiate prices with clients.
• Provide after-sales service and follow up on complaints.

Skills

Good communications skills in Bahasa Indonesia and English

Strong knowledge of Opera

Strong knowledge of Microsoft Office

Job description

Company Description

Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia. With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5.000 delegates, and the relaxing Fit & Spa, the hotel is ideal for business & leisure travelers with its pop-art interior design.

What you will be doing

• Actively lead the Corporate MICE segment’s sales, financial and administrative activities being coordinated with all group required arrangements
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests
• High level of interest to manage multiple events in the biggest Ballroom of the city
• Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary. Ensures that all complaints have initiated follow-up action
• Negotiates prices with the clients
• Sales Manager is familiar with the operation and application of the hotel’s computer/data processing system

Qualifications

• Minimum 2-3 years previous experience within similar role as Sales Manager
• Experience of Events with high volume participants
• Good communications skills, both written and verbal in Bahasa Indonesia and English
• Strong knowledge of Opera & Microsoft Office
• Working experience in 5* hotel operation is highly regarded

Additional Information

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Open your way to get the talent development opportunities in Accorhotels in the future