Sales Coordinator

Marriott Hotels Resorts; Provinsi Bali; On-site; IDR 333.778.000 - 500.668.000; Full time

Job summary

A leading hotel management company is seeking a dedicated individual to assist with Sales & Marketing in Indonesia, Provinsi Bali. You will perform general office duties, prepare sales-related documents, and serve as a point of contact for clients. The ideal candidate should have at least one year of relevant experience and a high school diploma. Strong communication skills and the ability to deliver excellent customer service are essential. This full-time role offers a unique opportunity to contribute to a dynamic team.

Qualifications

• At least 1 year of related work experience is required.
• No supervisory experience is necessary.
• Ability to maintain confidentiality of proprietary information.

Responsibilities

• Perform general office duties to support Sales & Marketing.
• Prepare sales-related documents such as proposals and contracts.
• Answer guest questions about property services.

Skills

Sales techniques

Communication skills

Customer service

Education

High school diploma or G.E.D. equivalent

Job description

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand’s target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Info

• Job Identification 25197259
• Job Category Sales & Marketing
• Posting Date 12/11/2025, 12:39 AM
• Apply Before 01/10/2026, 12:39 AM
• Job Schedule Full time