Sales Consultant

Korea Artiz Studio; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A customer-focused retail studio in Jakarta Utara is seeking a dedicated individual for customer service and sales. Responsibilities include customer consultations, product sales, and achieving sales targets. Candidates should have good English communication skills and a proactive attitude. This role offers an opportunity to improve and excel within the company.

Qualifications

• Minimal prior experience welcomed.
• Must be proficient in English.
• Proactive and always seeking new ways to improve.

Responsibilities

• Responsible for customer consultation and achieving performance targets.
• Responsible for selling products to customers.
• Maintains corporate image and provides high-level customer service.

Skills

Customer consultation

Proactive attitude

Good English communication

Sales target achievement

Problem-solving

Job description

Responsibilities

• Responsible for customer consultation on the Internet, inviting customers to visit the store and achieving performance targets;
• Responsible for the sale of products to customers who consult on the Internet;
• Responsible for following up on customers who have not ordered and inviting them to visit the store;
• Responsible for timely statistics and updates of CRM data;
• Responsible for the signing and registration of orders;
• Responsible for the follow-up of orders, and the contact, communication and confirmation work with customers at all stages;
• Responsible for customer reception, corporate and product introduction, explanation, recommend photography packages to customers, according to the characteristics of customer demand, to provide customers with the best product package program;
• Responsible for the follow-up of orders, and all stages of contact with customers, communication, confirmation work;
• Consciously maintain the corporate image and company interests, according to the company's professional service process to provide customers with a high level of one to one service;
• Executes the day-to-day operations of the Korea Artiz Studio Bridal store under the guidance of the sales manager;
• Addresses customer service issues in the store and work to resolve all issues following the Grey Zone Guidelines without escalating to sales manager; if possible, addressing issues in the moment;
• Drives achievement of customer service/satisfaction goals and standards;
• Achieve designated sales target and maintain customer relationship.

Qualifications

• Minimal prior experience welcomed
• 6 day work
• Must can English
• Proactive and always seeking new ways to improve yourself and your role
• Responsible
• Good Attitude