Sales Consultant

Brightchamps; Daerah Khusus Ibukota Jakarta; Remote; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading edtech company is seeking an Academic Counselor to join their dynamic team. The role is remote and includes consulting customers, closing sales, and managing inquiries. Ideal candidates will communicate fluently in Bahasa, have good organization skills, and be able to adapt to a fast-paced environment. Join us to make a difference in education!

Benefits

Performance-based incentive

Flexible working hours

Qualifications

• Experience in customer contact in the education and/or service industries is preferred.
• Good organization skills with effective time management.

Responsibilities

• Consult customers and close sales through telephones in multiple countries.
• Manage customer inquiries via phone and email.
• Provide excellent after-sales service and follow-up.

Skills

Fluent communication in Bahasa

Sales skills

Customer service

Time management

Teamwork spirit

Education

Bachelor degree

Job description

Overview

Join a dynamic team of professionals in the edtech industry by applying for the BrightCHAMPS Academic Counselor position today.

Shift Details

• Shift: 10 AM - 8 PM (including 1 hr break)
• Saturday and Sunday working (6 days)
• Notice period: Immediate joiner

Compensation

• CTC up to 5 MN IDR/month + performance-based incentive

Location

Remote

Responsibilities

• Consult customers and close sales through telephones in multiple countries in Bahasa/English.
• Can accommodate customers in different timezones (willing to work different shifts to suit the growing markets).
• Manage customer inquiries via phone and email.
• Coordinate course opening and class scheduling.
• Provide excellent after-sales service and follow-up to maintain customer satisfaction.
• Collect information and address customer feedback.
• Review weekly sales performance and plan for the upcoming week(s).

Qualifications

• Bachelor degree (preferred).
• Experience in customer contact in the education and/or service industries is preferred.
• If you have no experience, do not hesitate to apply if you are smart, flexible, and willing to learn.
• Communicate fluently in Bahasa.
• Always put the customer at the center. Love selling; don't be afraid to be rejected.
• Good organization skills with effective time management skills.
• High teamwork spirit and determination to achieve sales goals.
• Able to adapt to a fast and dynamic working environment.
• Strong work ethic and professional working style.