Sales Associate (Central Park)

PT Pop Mart Indonesia; Jakarta Pusat; On-site; IDR 133,920,000 - 167,400,000; Full time

Job summary

POP MART Indonesia mencari staff layanan pelanggan untuk ditempatkan di toko kami di Jakarta Pusat. Anda akan menyambut pelanggan, memahami kebutuhan mereka, menjaga display, pengisian stok, retur, dan mencegah kehilangan barang di area toko.

Posisi ini membutuhkan D3/S1 minimal dengan pengalaman 1 tahun di retail, kemampuan komunikasi yang baik, antusias, dan kemampuan bekerja dalam tim. Bergabunglah dengan tim kami untuk memberikan pengalaman belanja yang menyenangkan.

Qualifications

• Gelar minimal D3/S1 diutamakan.
• Pengalaman minimal 1 tahun di bidang terkait.
• Pengalaman retail lebih disukai.
• Antusias, ceria, dan mampu bekerja dalam tim.
• Memiliki keterampilan layanan pelanggan yang baik.
• Memiliki kemampuan komunikasi yang baik.

Responsibilities

• Menyambut dan melayani customer dengan ramah serta memahami kebutuhan mereka.
• Memberikan layanan berkualitas tinggi untuk mencapai target penjualan.
• Melaksanakan tugas operasional harian seperti penerimaan barang, penataan display, pengisian stok, retur, dan pencegahan kehilangan barang.
• Mengelola produk yang tersedia, termasuk pengecekan stok rutin, perawatan, dan penanganan kehilangan barang.
• Menjaga kebersihan area kerja.
• Bekerja sama dengan Store Manager dalam menjalankan tugas-tugas operasional toko.
• Mengatur pengisian ulang stok, display harian, serta pemeliharaan produk.

Skills

Layanan pelanggan

Komunikasi efektif

Kerja tim

Education

D3/S1

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Tanggung Jawab: Menyambut dan melayani customer dengan ramah serta memahami kebutuhan mereka. Memberikan layanan berkualitas tinggi untuk mencapai target penjualan. Melaksanakan tugas operasional harian seperti penerimaan barang, penataan display, pengisian stok, retur, dan pencegahan kehilangan barang. Mengelola produk yang tersedia, termasuk pengecekan stok rutin, perawatan, dan penanganan kehilangan barang. Menjaga kebersihan area kerja. Bekerja sama dengan Store Manager dalam menjalankan tugas-tugas operasional toko. Mengatur pengisian ulang stok, display harian, serta pemeliharaan produk.

Kualifikasi: Pendidikan minimal D3/S1. Pengalaman minimal 1 tahun di bidang terkait. Memiliki pengalaman di bidang retail lebih disukai. Antusias, ceria, dan mampu bekerja dalam tim. Memiliki keterampilan layanan pelanggan yang baik. Memiliki kemampuan komunikasi yang baik.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

POP MART is a rising global force in pop culture and entertainment. Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences. Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. We manage & represent incredible artists from all over the world. Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more. With our IP characters, we create iconic cross-overs. Our mission is to light up passion & bring joy around the world. POP MART is not just a brand, it's a galaxy of creative possibilities.