Sales Assistant - Supervisor

PT Mitra Adiperkasa Tbk (MAP Fashion1); Kota Semarang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail and lifestyle group in Indonesia is seeking a store crew member responsible for demonstrating products and providing customer service. Candidates should have a high school diploma or higher, with at least one year of retail experience preferred. Fresh graduates are encouraged to apply for positions such as Store Associate or Cashier. Proficiency in English is required, along with strong interpersonal skills.

Qualifications

• Minimum of 1 year of experience as a store crew in a sales environment.
• Fresh graduates encouraged to apply for Store Associate or Cashier positions.
• Proficient in English communication, both verbal and written.

Responsibilities

• Demonstrate product features to customers.
• Provide customer service to clients and potential clients.
• Process orders and follow up with buyers.

Skills

Customer service

Sales techniques

English communication

Education

Senior High School / Diploma / Bachelor’s degree

Job description

About PT Mitra Adiperkasa Tbk (MAP)

Established in 1995, MAP is a leading retail and lifestyle group in Indonesia. The fashion division showcases over 40 international brands such as Zara, Marks & Spencer, Loewe, Flying Tiger, Pandora, Swarovski, Lacoste, among others.

Primary Responsibilities

• Demonstrate product features to customers.
• Carry out order intake.
• Provide customer service to clients and potential clients.
• Process orders and follow up with buyers.
• Prepare sales checks.
• Ensure safe storage of stock.

Qualifications

• At least Senior High School / Diploma / Bachelor’s degree from reputable universities.
• Minimum of 1 year of experience as a store crew in a sales environment, preferably within retail.
• Fresh graduates encouraged for positions such as Store Associate, Cashier, or daily worker.
• Willingness to commit to a long‑term career in a retail company.
• Strong technical knowledge of the organization’s products, services, and sales techniques.
• Familiar with a variety of field concepts, practices, and procedures.
• Ability to rely on extensive experience and judgment to plan and accomplish goals.
• Capable of performing a variety of tasks and leading/directing work of others.
• High degree of creativity and latitude expected.
• Proficient in English communication, both verbal and written, with strong interpersonal skills.