Sales Assistant

Erafone Piyungan & Apple Tahaki Berkah Jaya Jogja; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A retail company in Yogyakarta is seeking a Sales Assistant to support the sales team with day‑to‑day activities. The role involves preparing sales materials, managing client communications, and assisting in presentations. The ideal candidate should have a Bachelor's degree and strong communication skills. Salary ranges from IDR 1,500,000 to IDR 2,000,000.

Qualifications

• Must support sales team day‑to‑day activities.
• Assist with initial pitching and preparing sales materials.
• Excellent customer support by coordinating with clients.

Responsibilities

• Support the sales team with leads from marketing campaigns.
• Prepare and join the team in B2B client meetings.
• Maintain communication and relationships with existing clients.

Skills

Communication skills

Customer service orientation

Education

Bachelor's Degree or equivalent experience

Job description

Sales Assistant – Job Description

The ideal candidate will be responsible for supporting our sales team in day‑to‑day activities. You will play an important role in ensuring the team is well‑prepared for client meetings and presentations. Your main tasks will include assisting with initial pitching, preparing sales materials, and updating lead reports, as well as providing excellent customer support by coordinating between the sales team and clients.

Responsibilities

• Support the sales team with initial pitching and follow‑up on leads from marketing campaigns.
• Assist in preparing sales presentations and join the team in B2B client meetings.
• Help maintain communication and relationships with existing clients.
• Prepare and update pipeline reports and lead status on a regular basis.

Qualifications

• Bachelor's Degree or equivalent experience
• Communication skills, confident, and customer‑service oriented

Location: Depok, Yogyakarta

Salary: IDR1,500,000 - IDR2,000,000

Field Sales Assistant – Job Description

Responsibilities:

• Assist the Area Manager in developing and executing sales strategies in the assigned territory.
• Conduct market research and gather data on customers and competitors.
• Identify and reach out to new prospects.
• Conduct product and service presentations to potential customers.
• Handle customer inquiries and complaints.
• Process orders and ensure timely delivery.
• Build and maintain relationships with customers and distributors.
• Track and analyze sales data.
• Prepare sales reports and presentations.
• Perform other administrative tasks related to sales.

Qualifications:

• Minimum of bachelor's degree in Business, Marketing, or Communication.
• Minimum of 2 year of experience in sales.
• Have knowledge or Experience working in Agriculture or Leasing company is a PLUS.
• Have good communication and interpersonal skills.
• Able to work independently and as part of a team.
• Have good organizational and time management skills.
• Proficient in Microsoft Office Suite.
• Have good English language skills is preferable.
• Willing to be placed in areas according to company needs.

Customer Service – E‑commerce (Shopee)

Requirements:

• Minimum diploma or bachelor's degree from any major
• Preferably has 1 - 2 years of experience in Customer Service area
• Strong interpersonal communication skills, detail‑oriented person, and good organizational skills
• Willing to work in shifts and has a big interest working in an e‑commerce company
• Placement is in Yogyakarta for 3 - 6 months contract based

Job Description:

• Handle CS end‑to‑end process, including complaints and inquiries from sellers and buyers through calls, email, and Live Chat
• Manage and resolve customer‑related issues and escalations
• Be the voice of customers to provide feedback to the company
• Analyze customer experience reports and insights, and come up with improvement suggestions and initiatives

Location: Yogyakarta

Salary: IDR15,000,000 - IDR25,000,000

Customer Service – Mystery Shopper / Market Research

As a Customer Service, you will play a key role in managing mystery shoppers for our global market research company client. This isn't your typical call center role, you'll be responsible for recruiting mystery shoppers, collecting and labelling survey data (quality check), and ensuring smooth operations via phone and email.

Job Description:

• Respond to shopper / auditor email enquiries
• Quality check online reports & surveys according to set service standards
• Contact registered shoppers / auditors in the Americas / Europe region to allocate evaluations & surveys
• Assist in recruiting new shoppers / auditors in Americas / Europe region to boost database

Requirements:

• Diploma or Bachelor's degree in any field
• Open to fresh graduates
• Detail‑oriented with strong analytical thinking
• Capable of working independently and meeting deadlines in a fast‑paced setting
• Based in Yogyakarta
• Available to start immediately
• Willing to work in shifts

Ready to take on the challenge? Apply now and be part of an exciting, fast‑paced environment

notes: Only applicants who fulfill the stated criteria will be shortlisted

About Us – Samsonite Indonesia

Samsonite Indonesia operates as a joint venture with PT Mitra Adiperkasa Tbk (MAP), the country's largest lifestyle retailer, combining Samsonite's expertise in innovative luggage solutions with MAP's extensive retail network and market insights. Samsonite itself is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere.

What We Value

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.