Sales Assistant

Pt Mitra Adiperkasa Tbk (Map Fashion1); Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job description

Job Description

Responsibilities

• Assist the COO in daily sales operations, administrative tasks, and business coordination.
• Communicate effectively with Mandarin-speaking clients, partners, and stakeholders.
• Prepare, update, and maintain sales reports, spreadsheets, and documentation.
• Coordinate with internal teams to ensure timely execution of sales-related activities.
• Handle customer inquiries and provide excellent service in a professional manner.
• Support decision-making by gathering and analyzing relevant sales data.
• Identify and proactively solve problems related to sales administration.
• Perform other tasks as assigned by the COO to support overall business goals.

Qualifications

• Bachelor's degree in Business, Management, Operations, or related field.
• Minimum 3-4 years of proven experience as Sales Mandarin Speaking.
• Fluent in Mandarin (spoken and written).
• Strong administrative and organizational skills.
• Excellent communication and customer service abilities.
• Proficient in spreadsheets and other office software.
• Ability to work independently and make informed decisions.
• Detail-oriented, proactive, and problem-solving mindset.
• Previous experience in sales administration or a similar role is preferred.
• Willing to work Monday–Saturday.

Schedule

• Senin pagi
• Rabu pagi
• Rabu siang
• Jumat siang
• Sabtu pagi
• Sabtu siang

Job Description

Qualifications

• Bachelor's degree in business, marketing, international trade, or another relevant field.
• Have 5 years experience handling export sales or international trade, preferably in the automotive or tyre manufacturing sector, with at least 2 years as team leader.
• Familiar with how export processes work for tyre products is a plus.
• Knowledge of international standards such as ECE, DOT, and SNI, and how these affect production and sales timelines.
• Strong networking and export knowledge, manufacturing experience is an advantage.
• Comfortable communicating in English for business correspondence and negotiations.
• Proficient in Microsoft Office and used to working with ERP or CRM systems to track orders and customer interactions.
• Attention to detail is essential, especially when working with technical product specifications and compliance documents.
• Able to adapt to changing production schedules and customer requests, and to work closely with colleagues from different departments.
• Willing to be placed in Citeureup, Bogor Regency.

Key Responsibilities

• Work with the Export Sales Manager to create sales plans that match production capacity while aiming to increase the company's footprint in overseas markets.
• Build strong, long-term relationships with tyre distributors, OEM buyers, and trading partners, while also scouting for potential clients in untapped regions.
• Prepare quotations and contracts that reflect customer needs, factoring in tyre sizes, load ratings, tread patterns, and any special packaging requirements.
• Coordinate with production to confirm availability, with logistics to arrange shipping schedules, and with quality control to make sure every batch meets the standards for its destination market.
• Check and complete all export paperwork from commercial invoices and packing lists to certificates of origin and product test reports so shipments clear customs smoothly.
• Keep track of changing trade regulations, such as new import duties or testing requirements, and update the team so adjustments can be made quickly.
• Monitor sales trends in the global tyre industry and watch competitors moves to spot opportunities or potential risks.
• Represent the company at automotive and tyre trade fairs, meeting customers in person and gathering feedback to improve both products and services.