Job Description
Assist the COO in daily sales operations, administrative tasks, and business coordination.
Communicate effectively with Mandarin-speaking clients, partners, and stakeholders.
Prepare, update, and maintain sales reports, spreadsheets, and documentation.
Coordinate with internal teams to ensure timely execution of sales-related activities.
Handle customer inquiries and provide excellent service in a professional manner.
Support decision‑making by gathering and analyzing relevant sales data.
Identify and proactively solve problems related to sales administration.
Perform other tasks as assigned by the COO to support overall business goals.
Schedule: Monday–Saturday.
Qualifications
- Bachelor's degree in Business, Management, Operations, or related field.
- Minimum 3–4 years of proven experience as Sales Mandarin Speaking.
- Fluent in Mandarin (spoken and written) – this is a must.
- Strong administrative and organizational skills.
- Excellent communication and customer service abilities.
- Proficient in spreadsheets and other office software.
- Ability to work independently and make informed decisions.
- Detail‑oriented, proactive, and problem‑solving mindset.
- Previous experience in sales administration or a similar role is preferred.
Key Responsibilities
- Work with the Export Sales Manager to create sales plans that match production capacity while aiming to increase the company's footprint in overseas markets.
- Build strong, long‑term relationships with tyre distributors, OEM buyers, and trading partners, while also scouting for potential clients in untapped regions.
- Prepare quotations and contracts that reflect customer needs, factoring in tyre sizes, load ratings, tread patterns, and any special packaging requirements.
- Coordinate with production to confirm availability, with logistics to arrange shipping schedules, and with quality control to make sure every batch meets the standards for its destination market.
- Check and complete all export paperwork from commercial invoices and packing lists to certificates of origin and product test reports so shipments clear customs smoothly.
- Keep track of changing trade regulations, such as new import duties or testing requirements, and update the team so adjustments can be made quickly.
- Monitor sales trends in the global tyre industry and watch competitors' moves to spot opportunities or potential risks.
- Represent the company at automotive and tyre trade fairs, meeting customers in person and gathering feedback to improve both products and services.