Sales Account Management

PT. Sigma Cipta Caraka (Telkomsigma); Tangerang Selatan; On-site; IDR 150.000.000 - 175.000.000; Full time

Job summary

A leading technology firm in Indonesia is looking for a Sales Account Manager to enhance customer relationships and drive business growth. The ideal candidate should have a Bachelor's degree and at least 5 years of experience in B2B sales or account management. Key responsibilities include client liaison, developing account plans, and preparing impactful commercial proposals. The role requires strong communication skills and strategic thinking.

Qualifications

• Minimum 5 years in B2B Sales, Account Management or Business Development.

Responsibilities

• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Act as the primary liaison between clients and the company.
• Develop annual account plans with growth targets.
• Formulate competitive pricing strategies based on market analysis.
• Prepare professional and persuasive business proposals.

Skills

Strong communication and negotiation skills

Strategic thinking and planning

Ability to build trust and long-term relationships

Familiarity with pricing strategies and proposal development

Proficiency in CRM tools and Microsoft Office Suite

Education

Bachelor's Degree in Business, Marketing, Management, or Related Field

Tools

CRM tools

Microsoft Office Suite

Job description

Job Description

We are seeking a dynamic and strategic Sales Account Manager to drive sustainable growth by enhancing marketing effectiveness, optimizing market and business intelligence, and strengthening customer relationships. This role requires a consultative approach to selling, strong account management, understanding Business Acumen based on Industry Segment and the ability to craft compelling commercial proposals.

Qualifications

• Bachelor's Degree in Business, Marketing, Management, Or Relate Filed

Work Experience

• Minimum 5 years in B2B Sales, Account Management or Business Development

Skill & Competencies

• Strong communication and negotiation skills
• Strategic thinking and planning
• Ability to build trust and long-term relationships
• Familiarity with pricing strategies and proposal development
• Proficiency in CRM tools and Microsoft Office Suite

Key Responsibilities

• Customer Relationship Management
• Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
• Act as the primary liaison between clients and the company, ensuring client needs are met.
• Provide ongoing support for both new projects and renewals.
• Consultative Selling
• Apply solution-based selling by understanding each client’s specific business needs.
• Identify opportunities for cross-selling and up-selling to deliver added value.
• Account Planning
• Develop annual account plans with growth targets and risk management strategies.
• Regularly update plans for priority clients.
• Create strategies to achieve healthy-win targets for each managed account.
• Negotiation & Pricing
• Formulate competitive and profitable pricing strategies based on market analysis and client value.
• Coordinate internally to secure optimal pricing offers for clients.
• Contract Management
• Initiate and coordinate contract negotiations and final proposals.
• Identify and manage potential contract risks to ensure smooth agreements.
• Commercial Business Proposal
• Prepare professional and persuasive business proposals with technical and commercial details.
• Ensure proposals reflect the value-added of our solutions and align with client needs.
• Collaborate with internal teams (technical, finance, etc.) to develop accurate and impactful proposals.
• Lead proposal presentations and secure client approvals.