Room Attendant

Four Seasons Hotels and Resorts; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury hotel chain in Jakarta is seeking a dedicated Housekeeper to maintain guest rooms and public areas to the highest standards. The ideal candidate will have a passion for service, attention to detail, and excellent communication skills. Opportunities for career development and staff recognition are offered, along with a respect for Indonesian culture. Candidates should be flexible with work shifts, including weekends. This position is exclusively for Indonesian nationality.

Benefits

Excellent training and career development opportunities

Employee travel program

Employee recognition programs

Qualifications

• Ability to work in a physically demanding role with a positive attitude.
• Previous housekeeping or cleaning experience is preferred but not essential.
• Flexibility to work shifts, including weekends and holidays.

Responsibilities

• Clean and maintain guest rooms, bathrooms, and public areas.
• Replenish amenities and ensure compliance with Four Seasons standards.
• Respond promptly to guest requests with professionalism.

Skills

Passion for service

Attention to detail

Excellent communication skills

Time management skills

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top‑notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

What you will do

• Clean and maintain guest rooms, bathrooms, and public areas with precision and care.
• Replenish amenities and ensure all items are presented to Four Seasons standards.
• Respond promptly to guest requests with professionalism and warmth.
• Report maintenance issues and lost & found items to the relevant departments.
• Work efficiently both independently and as part of a close‑knit team.

What you bring

• A genuine passion for service and a keen eye for detail.
• Ability to work in a physically demanding role with a positive attitude.
• Previous housekeeping or cleaning experience is preferred but not essential.
• Excellent communication and time management skills.
• Flexibility to work shifts, including weekends and holidays.

What we offer

• Excellent Training & Career development opportunities.
• Four Seasons employee travel programme.
• Opportunities to build a successful career with global potential!!
• Employee recognition programmes.

Note

For Indonesian nationality only.

The management level for this position is: Operations - Individual Contributor