Job Responsibilities
- Maintain clear, up-to-date documentation of risk policies and procedures across the full customer lifecycle — new-customer selection, portfolio management, and risk mitigation over the product lifetime.
- Track changes in business strategy and operational processes, assess their impact on credit performance, and propose and implement mitigating actions where needed.
- Support credit risk initiatives such as NPL forecasting and portfolio tightening/loosening — sizing the expected credit impact and helping shape the rollout.
- Regularly monitor and forecast key credit risk and portfolio indicators, and quickly flag any deterioration in credit performance.
- Analyze policy for improvement opportunities, and when credit performance deteriorates, investigate the root cause to keep the portfolio healthy.
- Work closely with the Product team to assess the risk of new initiatives with sufficient challenge, while recommending practical mitigation actions.
- Partner with other teams to manage risk-related projects, including third‑party engagements, keeping the user journey and customer needs in mind.
- Contribute to sustainable business growth, balancing short‑term results with the long‑term health of the portfolio.
- Conduct quantitative and qualitative analysis — planned or ad hoc, independently or with the data team — to answer credit risk questions.
- Take an active role in ongoing projects.
Job Requirements
- 3–5 years of experience in financial analytics, portfolio management, and/or credit policy.
- Familiarity with credit risk initiatives such as NPL forecasting and policy tightening/loosening.
- Proven ability to build senior‑level presentations and complex reports that stay clear and easy to follow.
- Fluent in both Bahasa Indonesia and English.
- Strong command of a statistical/analytical tool (e.g., SQL) or equivalent.
- Solid background in financial analysis and portfolio management, with strong analytical skills.
- Experience in credit scoring development.
- Experience with SLIK or credit bureau reporting is a plus.
- Self‑starter who adapts to change, delivers on time, and is proactive, meticulous, and self‑motivated.
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Traveloka (traveloka.com) is a tech startup based in Jakarta. We aim to revolutionize Indonesian travel marketplace and make it more accessible to travelers across the country. Since it is a mammoth of a task, we'd love to have talented people from diverse backgrounds who can help us achieve our mission. We are committed to building a dynamic workplace where people truly enjoy their work and feel that they can really have an impact.
Traveloka (traveloka.com) is a tech startup based in Jakarta. We aim to revolutionize Indonesian travel marketplace and make it more accessible to travelers across the country. Since it is a mammoth of a task, we'd love to have talented people from diverse backgrounds who can help us achieve our mission. We are committed to building a dynamic workplace where people truly enjoy their work and feel that they can really have an impact.
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