Retailer Services Head

IQVIA; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global health intelligence firm is seeking an experienced professional to maintain and enhance relationships with suppliers in Jakarta Utara. The candidate will be responsible for negotiating multiyear contracts, developing business solutions, and ensuring high client satisfaction. With at least 5 years of experience in quantitative project management, this role requires excellent negotiation skills and the ability to manage supplier accounts effectively. Join our team to make a difference in the healthcare industry.

Qualifications

• Minimum 5 years of experience in running quantitative projects such as Consumer Behavior, Price Dynamics.
• Strong skills in managing supplier relationships and negotiations.
• Ability to collaborate effectively with various stakeholders.

Responsibilities

• Interact with high-level supplier contacts to discuss business needs.
• Lead negotiations on multiyear contracts and renewals.
• Monitor and ensure client satisfaction with contracted deliverables.
• Identify and lead new business and contract expansion opportunities.

Skills

Client relationship management

Contract negotiation

Business development

Market research

Data analysis

Job description

Maintains and enhances relationships with assigned supplier account(s) for a smaller market or a portion of a large market or region.

Responsibilities

• Interact with high level supplier contacts to discuss their business needs and develops the appropriate solutions
• Utilizes existing and potentially new sales, prescription, retailers and patient data within assigned accounts or territory to achieve assigned supplier contract goal
• Delivers business solutions through IQVIA products and services to offset traditional panel cost
• Anticipates client needs and, in collaboration with supplier management business development staff, develops and present proposed solutions to client complex business issues
• Identified and leads the pursuit of the targeted new business and contract expansion opportunities with assigned suppliers
• Typically interfaces with the executive level in existing and prospective smaller suppliers to engage decision makers
• Leads negotiations in renewing multiyear contract within assigned supplier accounts
• Represents the company to the client and the client to the company
• Monitors client satisfaction with contracted deliverables and works with directors within the functions to achieve and maintain a high level of customer satisfaction
• Effectively manages renewals and information allowances
• As required, may participate in contract renewal effort on large multi year contracts
• May act as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product and consulting capabilities
• May manage a team of supplier management representatives

Experience

Minimum 5 years of experience in running quantitative projects such as Consumer Behavior, Price Dynamics, Market Landscape/Assessment

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com