Retail Store Manager

PT Invens Sukses Indonesia; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading online retailer in Jakarta is seeking a Retail Store Manager to oversee daily operations at their 70mai Point store. This role includes team supervision, stock management, customer service, and executing promotional activities. The ideal candidate has 2-4 years of experience in retail, preferably in electronics or automotive, and possesses strong leadership and communication skills. If you are organized and detail-oriented under pressure, this may be an exciting opportunity for you.

Qualifications

• 2–4 years in retail operations, preferably in electronics or automotive.

Responsibilities

• Manage daily store operations and ensure smooth service activities.
• Supervise and train store staff to meet performance and service standards.
• Monitor inventory levels, stock movement, and coordinate restocking.
• Execute in-store promotions and campaigns to drive sales.
• Handle customer inquiries, complaints, and maintain satisfaction.
• Prepare and submit routine reports on sales, stock, and performance.
• Ensure compliance with company policies and operational procedures.

Skills

Leadership and team management

Sales and stock monitoring

Communication and customer handling

Proficient in Microsoft Excel / POS systems

Organized and detail-oriented under pressure

Education

Diploma (D3) or Bachelor’s Degree in Business, Management, or related field

Job description

The Retail Store Manager oversees daily store operations at 70mai Point, including stock management, team supervision, customer service, and promotional activities. The role ensures efficient store performance, excellent customer experience, and achievement of sales targets, especially within the electronics or automotive category.

PT. Invens Sukses Indonesia (Invens.co.id) is an innovative online retailer specializing in leading Southeast Asian electronic brands such as 70mai, Wanbo, and PerySmith. We are committed to sustainable growth by integrating online and offline retail channels, supported by strategic partnerships with major retailers like Urban Republic.

Responsibilities

• Manage daily store operations and ensure smooth service activities.
• Supervise and train store staff to meet performance and service standards.
• Monitor inventory levels, stock movement, and coordinate restocking.
• Execute in-store promotions and campaigns to drive sales.
• Handle customer inquiries, complaints, and maintain satisfaction.
• Prepare and submit routine reports on sales, stock, and performance.
• Ensure compliance with company policies and operational procedures.

Job Requirements

• Education: Minimum Diploma (D3) or Bachelor’s Degree in Business, Management, or related field.
• Experience: 2–4 years in retail operations, preferably in electronics or automotive.

Skills

• Leadership and team management
• Sales and stock monitoring
• Communication and customer handling
• Proficient in Microsoft Excel / POS systems
• Organized and detail‑oriented under pressure

Location & Working Hours

Based at 70mai Point store location. May include weekend or holiday shifts based on promotional schedules.