Retail Sales Associates ( luxury brands )

PT Dufrindo Internasional; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global travel retailer in Bali is seeking customer service staff to enhance the shopping experience. Candidates must have at least 2 years of retail experience, good English skills, and a passion for customer satisfaction. The position involves working in shifts and requires knowledge of sales and product displays.

Qualifications

• At least 2 years of experience in retail or hospitality.
• Knowledge of sales, merchandising guidelines, and product displays.

Responsibilities

• Provide exceptional customer service and a complete shopping experience.
• Display merchandise in an orderly and appealing manner.
• Ensure accurate and current product information is available.

Skills

Customer service orientation

Sales skills

Product knowledge

Good command of English

Education

High School or Bachelor's Degree

Job description

Company Overview

Avolta is a leading global travel retailer with operations in 85+ countries, 1000+ brands, 60,000 employees, 5,500+ outlets worldwide. Avolta is a unified company resulting from the Dufry-Autogrill business combination, drawing on global know-how across travel retail, F&B, hybrid and convenience to create a travel experience.

Location

Ngurah Rai Airport – International Terminal

Key Accountabilities

• Primary responsibility is Customer Service
• Work to make customers, not just sales and learn to sell by satisfying customer needs
• Provide a complete shopping experience for customers, involving deep product knowledge and excellent service.
• Ensure that all merchandise is displayed nicely and orderly and featured merchandise prominently displayed in each section.
• Give accurate and current information and if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
• Goals achievement oriented.
• Take advantage of the training opportunities that are offered.

Specific Requirements

• Good command of English is a must.
• Candidate must possess at least High School, Bachelor's Degree in any field.
• At least 2 Year(s) of experiences in retail /hospitality.
• Preferably staff specialized in Sales – Retail duty free /General or equivalent.
• Minimum knowledge of sales ,merchandising guidelines and product displays.
• Available to work in store shifting schedule morning, afternoon and night shift.

Retail & Consumer Products 101-1,000 employees