Retail Operations Manager

Michael Page; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading recruitment firm in Jakarta is seeking an experienced Retail Operations Manager to oversee daily retail operations and implement strategies for customer satisfaction. The ideal candidate will have a degree in business administration or retail management and extensive knowledge of retail operations. Join a dynamic team and enjoy professional growth along with comprehensive benefits.

Benefits

Comprehensive employee benefits and rewards programme

Professional growth and career development opportunities

Opportunities to work in an innovative and fast-paced industry

Qualifications

• A degree in business administration, retail management, or a related field.
• Strong knowledge of retail operations and development within the Technology & Telecoms industry.
• Proven ability to manage multiple projects and deliver results on time.
• Excellent problem-solving and decision-making skills.
• Strong leadership and communication abilities to manage and motivate teams.
• Proficiency in using relevant software and tools for data analysis and reporting.

Responsibilities

• Managing day-to-day retail store operations to ensure efficiency.
• Implementing strategies to enhance customer satisfaction.
• Overseeing store development projects and location scouting.
• Ensuring compliance with company standards across all stores.
• Monitoring and analysing store performance metrics.
• Collaborating with cross-functional teams for marketing initiatives.
• Managing budgets and optimising costs related to operations.
• Leading and mentoring retail staff to achieve objectives.

Skills

Strong knowledge of retail operations

Project management

Problem-solving

Leadership

Communication

Education

Degree in business administration or retail management

Tools

Data analysis software

Job description

• Opportunities to work in the innovative and fast-paced retail industry.
• Comprehensive employee benefits and rewards programme.

About Our Client

Our client is a well-established company in the retail industry with a significant presence in the market. They are committed to delivering innovative solutions and exceptional customer experiences through their retail network.

Job Description

As a Retail Operations Manager, your main responsibilities will include:

• Managing day-to-day retail store operations to ensure efficiency and effectiveness.
• Implementing strategies to enhance customer satisfaction and store performance.
• Overseeing store development projects, including location scouting and setup.
• Ensuring compliance with company standards and policies across all stores.
• Monitoring and analysing store performance metrics to identify areas for improvement.
• Collaborating with cross-functional teams to execute marketing and sales initiatives.
• Managing budgets and optimising costs related to store operations.
• Leading and mentoring retail staff to achieve business objectives.

The Successful Applicant

A successful Retail Operations Manager should have:

• A degree in business administration, retail management, or a related field.
• Strong knowledge of retail operations and development within the Technology & Telecoms industry.
• Proven ability to manage multiple projects and deliver results on time.
• Excellent problem-solving and decision-making skills.
• Strong leadership and communication abilities to manage and motivate teams.
• Proficiency in using relevant software and tools for data analysis and reporting.

What's on Offer

• Opportunities to work in the innovative and fast-paced retail industry.
• Professional growth and career development opportunities.
• Comprehensive employee benefits and rewards programme.

If you are ready to take on this exciting challenge as a Retail Operations Manager in the retail department, we encourage you to apply and become part of a thriving industry.