Retail HCBP Officer - MAKASSAR

PT Eigerindo Multi Produk Industri; Makassar; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail company in Makassar is seeking a passionate Retail HCBP Officer to join their Human Capital team. This role involves managing HR operations, handling the complete employee lifecycle, and supporting employee engagement. The ideal candidate will have a Bachelor’s degree in Psychology or HR Management and 2-3 years of relevant experience in the retail sector. The company offers opportunities for relocation across Indonesia.

Qualifications

• Minimum 2–3 years of experience in HR operations or as an HR Business Partner, preferably in retail.
• Strong understanding of end-to-end HR processes and labor law.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage HR operational activities across all retail locations in East Indonesia.
• Handle recruitment, onboarding, and termination processes.
• Support employee engagement initiatives to strengthen culture.

Skills

HR operational activities management

Employee lifecycle management

Employee engagement and development

HR data accuracy and compliance

Consultation on employee relations

Collaboration with HR teams

Process improvement

Education

Bachelor’s degree in Psychology or Human Resource Management

Job description

About the Role

We are seeking a passionate and people-focused Retail HCBP Officer to join our Human Capital team. This role is responsible for monitoring and reviewing experiential HR operations across the ‘Indonesia Bagian Timur’ (Exclude Sumatera & Java), ensuring smooth and effective end-to-end HR processes that support business growth and employee engagement. As a true business partner, you will deliver integrated HR support from Recruitment, Onboarding, Development, HR Administration, and employee offboarding, to create a positive and efficient HR experience in retail operations.

Key Responsibilities

• Manage and monitor HR operational activities across all retail locations in the East of Indonesia region.
• Handle the complete employee lifecycle: recruitment, onboarding, development, HR administration, and termination. Collaborate with retail leaders to identify and fulfill manpower needs in a timely manner.
• Support employee engagement and development initiatives to strengthen the experiential culture.
• Maintain HR data accuracy and compliance with company policies and labor regulations.
• Provide consultation and support on employee relations, performance, and disciplinary matters.
• Coordinate with central HR teams to ensure alignment and consistency in HR program implementation.
• Continuously review and improve HR processes to enhance operational efficiency and service quality.

Requirements

• Bachelor’s degree in Psychology, Human Resource Management, or a related field.
• Minimum 2–3 years of experience in HR operations or as an HR Business Partner, preferably in the retail industry.
• Strong understanding of end-to-end HR processes and labor law implementation.
• Excellent communication and interpersonal skills with a collaborative mindset.
• Proactive, analytical, and detail-oriented with a hands‑on approach.

Willing to be placed in Makassar

Open to relocation opportunities across all regions of Indonesia

Equal Opportunity Employer

At EIGER, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file.