Retail Experience & Live Shopping Specialist

PT Maha Nagari Nusantara (TORCH.ID); Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading fashion retail company in Indonesia is seeking a TAFT (Shopkeeper) to be the frontliner of their brand. In this role, you will deliver excellent customer experiences both in-store and online while managing retail operations and engaging with customers via various platforms. Ideal candidates have a background in fashion retail and possess strong communication skills. Availability to work shifts and during events is essential. This position offers an opportunity to grow within a dynamic, innovative environment.

Qualifications

• Previous experience as a Retail Assistant/Shopkeeper in a fashion retail company preferred.
• Active, honest, initiative-driven, detail-oriented, and responsible.
• Willing to work mobily during exhibition events.

Responsibilities

• Maintain cleanliness and organization of the store environment.
• Deliver excellent customer service following company SOP.
• Support sales growth through effective up-selling and cross-selling.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Education

Senior High School (SMA/SMK) or equivalent

Job description

A leading fashion retail company in Indonesia is seeking a TAFT (Shopkeeper) to be the frontliner of their brand. In this role, you will deliver excellent customer experiences both in-store and online while managing retail operations and engaging with customers via various platforms. Ideal candidates have a background in fashion retail and possess strong communication skills. Availability to work shifts and during events is essential. This position offers an opportunity to grow within a dynamic, innovative environment.