Restaurant Manager - Sadrasa

Pullman Hotels & Resorts; Kota Bandung; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hospitality service provider in Indonesia is seeking a Restaurant Manager to oversee operations, manage budgets, and ensure excellent customer service. The ideal candidate will have proven experience in a similar leadership role within the food service industry and will possess strong organizational skills. This position offers an opportunity to grow within a dynamic environment focused on fostering diversity and inclusion.

Qualifications

• Proven experience as a Restaurant Manager or in a similar leadership role.
• Strong organizational and time management skills.
• Excellent interpersonal and communication abilities.
• Demonstrated proficiency in customer service and conflict resolution.

Responsibilities

• Plan for outlet budget and review revenue and expenditure.
• Analyze month-end reports and identify deviations from goals.
• Participate in management meetings to review business plan.
• Implement and measure profit enhancement programs.

Skills

Leadership in food service

Organizational skills

Interpersonal communication

Customer service

Conflict resolution

Inventory management

Job description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart.

Join us and become a Heartist®.

Job Description

• Plan for outlet budget and review forecast on revenue and expenditure on monthly .
• Analyze and submit month-end reports and identify deviation from business plan goals.
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet.
• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion.
• Implement and maintain control measures to ensure that food & beverage costs, productivity, labor costs and operating supply costs for the outlet is in line with budget.
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service.
• Handle guests’ complaints and comments tactfully and efficiently.
• Handle all administration work pertaining to cashier/bar operation requirement and company’s policies.

Qualifications

• Proven experience as a Restaurant Manager or in a similar leadership role in the food service industry
• Strong organizational and time management skills with a keen eye for detail
• Excellent interpersonal and communication abilities, with a focus on team leadership and motivation
• Demonstrated proficiency in customer service and conflict resolution
• Solid understanding of food safety regulations and hygiene standards
• Experience in inventory management and cost control

Additional Information

Your Team And Working Environment

• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.