RESTAURANT MANAGER (BINTARO)

PT Petgo Bastian; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A restaurant management firm in Tangerang seeks an experienced Store Manager to oversee daily operations. The ideal candidate will have at least 2 years of restaurant management experience, strong leadership skills, and a commitment to customer service. Responsibilities include managing staff, ensuring compliance with regulations, and developing marketing strategies. Passion for the restaurant industry is a must, along with financial management expertise.

Qualifications

• At least 2 years of experience in a restaurant management role, ideally in the hospitality and tourism industry.
• Strong leadership and people management skills.
• Excellent customer service orientation and problem-solving abilities.
• Proficient in financial management, including budgeting and cost control.
• Thorough understanding of health, safety, and labour regulations.

Responsibilities

• Manage the day-to-day operations of the restaurant.
• Provide exceptional customer service and resolve complaints.
• Develop marketing strategies to attract new customers.
• Monitor financial performance and improve profitability.
• Ensure compliance with health, safety, and labour regulations.
• Lead and motivate a team of staff.

Skills

Leadership and people management

Customer service orientation

Financial management

Communication and interpersonal skills

Job description

Responsibilities

Managing the day-to-day operations of the restaurant, including scheduling staff, inventory management, and budgeting.

Providing exceptional customer service and resolving any customer complaints or issues.

Developing and implementing marketing strategies to attract new customers and increase revenue.

Monitoring financial performance and making data-driven decisions to improve profitability.

Ensuring compliance with all relevant health, safety, and labour regulations.

Leading and motivating a team of servers, bartenders, and kitchen staff.

Continuously looking for ways to enhance the customer experience and drive business growth.

What we're looking for

At least 2 years of experience in a restaurant management role, ideally in the hospitality and tourism industry.

Strong leadership and people management skills, with the ability to inspire and motivate a team.

Excellent customer service orientation and problem‑solving abilities.

Proficient in financial management, including budgeting, cost control, and data analysis.

Thorough understanding of health, safety, and labour regulations in the hospitality industry.

Strong communication and interpersonal skills, with the ability to work effectively with all levels of the organisation.

Passion for the restaurant industry and a commitment to delivering an exceptional dining experience.

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