Restaurant Manager

Hyatt Hotels Corporation; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury hospitality venue in Bali is seeking an enthusiastic Outlet Manager to oversee daily operations and ensure exceptional service standards. The ideal candidate will have at least 1-2 years of experience in a 5-star hotel, strong leadership skills, and excellent English communication abilities. This role requires collaboration with various departments to enhance guest satisfaction and uphold brand standards.

Qualifications

• 1-2 years of experience as Outlet Manager in a 5-star hotel or restaurant.
• Strong background in high-demand business environments.
• Demonstrated ability to train and develop teams.

Responsibilities

• Manage daily operations of the outlet ensuring service standards.
• Resolve guest inquiries promptly and courteously.
• Align operations with corporate strategy and brand standards.

Skills

Leadership skills

English communication

Property Management Systems

Education

Diploma in Hospitality

Bachelor’s Degree

Tools

INFRASYS

HOTSOS

BIRCH STREET

Job description

We are seeking a dynamic, outgoing, and enthusiastic Outlet Manager with a strong background and experience in food and beverage to join our energetic, enthusiastic, and passionate team at Grand Hyatt Bali.

• Manages day-to-day operations of the assigned outlet, ensuring consistency in service standards and guest satisfaction.
• Handles guest and employee inquiries courteously and efficiently, resolving issues promptly or escalating where necessary.
• Aligns outlet operations with Hyatt’s corporate strategy and ensures brand standards are consistently applied.
• Maximizes team productivity through effective scheduling, multi-skilling, and motivation.
• Keeps up to date with market trends, guest preferences, and competitor offerings to maintain a competitive edge.
• Ensures the outlet team maintains high standards of grooming, punctuality, and professionalism.
• Works closely with kitchen, events, and other departments to deliver seamless operations.

Qualifications

• Minimum of 1-2 years of solid experience as Outlet Manager in a large 5-star luxury hotel or restaurant.
• Strong background in working in a high-demand business environment.
• Strong leadership skills, able to train and develop team, and serve as a role model.
• Eloquent in English communication in both written and spoken.
• Well-versed in working with Property Management Systems; experience with INFRASYS, HOTSOS, BIRCH STREET is a plus.
• Proven track record of working with timelines and targets.
• Highly conscientious and diligent.
• Diploma in Hospitality or other relevant fields. A Bachelor’s Degree is a plus.