Restaurant Assistant Manager Dining Room

Park Hyatt; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury hotel in Jakarta is seeking a Restaurant Assistant Manager to oversee daily operations, enhance guest experiences, and lead the restaurant team. This role requires strong leadership, excellent communication skills, and a minimum of two years of experience in a similar position within a prestigious hotel chain. The ideal candidate will ensure adherence to high standards of service and operational policies.

Qualifications

• Indonesian Nationality or expatriate with relevant degree.
• Minimum 2 years of experience in a similar role in a 5-star hotel.
• Previous luxury hotel experience is advantageous.

Responsibilities

• Understand and adhere to policies in the operations manual.
• Respond to guest satisfaction survey results.
• Assist in managing the restaurant according to established standards.
• Ensure cleanliness and organization of the outlet.
• Liaise with kitchen staff to ensure quality.

Skills

Leadership

Guest service mindset

People management skills

Business acumen

Excellent English communication

Education

Degree in Hospitality or Business Management

Job description

Restaurant Assistant Manager Dining Room – Park Hyatt Jakarta

Location: Jakarta, Jakarta

Salary: IDR9,000,000 - IDR12,000,000

Posted 1 day ago

Job Description

• To fully understand and strictly adhere to all of the policies and procedures outlined in the Departmental Operations Manual.
• To respond to the results of guest satisfaction surveys and ensure the relevant changes are implemented.
• To be fully aware of all activity within the Hotel on a day to day basis.
• To assist the Manager in efficiently managing the Restaurant according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Park Hyatt Jakarta's Standards of Performance.
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks.
• To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• To liaise with the Kitchen and Food & Beverage associates on daily operation and quality.
• To ensure that the outlet cashiering procedures are strictly adhered to.
• To ensure that the outlet is kept clean and organized, both at the front as well as the back of house.
• To liaise and organize with Housekeeping Department that the established cleaning schedules are strictly adhered to.
• To co-ordinate all Repair and Maintenance and issue repair and maintenance job orders to ensure the proper maintenance of the outlet.
• To ensure all associates deliver the brand promise and provide exceptional guest service at all times.
• To keep a positive and professional relationship between Restaurant Service and Restaurant Kitchen associates.
• To ensure all associates provide excellent service to internal customers in other departments as appropriate.
• To handle all guest and internal customer complaints and enquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Implement food safety programs and procedures.
• Always practice safety in handling food.
• Performing personal and environmental hygiene in food and beverage business.
• Conducting Food Safety Training.
• Performing Personal and Environmental Hygiene in the Management of Food Business Services.

Qualifications

• Indonesian Nationality or expatriate with a degree in Hospitality or Business Management
• Has minimum 2 (Two) years experience in a similar position in 5 (five) stars International Hotel Chain
• Previous experience in Luxury Hotel or international experience are advantages
• Strong in leadership and business acumen
• Excellent English communication skills, strong guest service mindset and people management & development skills

Food Service Officer – PT David Roy Indonesia

Location: Kalideres, Jakarta

Salary: IDR4,000,000 - IDR8,000,000

Posted 1 day ago

Job Description

• Target Oriented.

Area Manager – Food Service – Jakarta – Flora Food Group

Location: Based in Jakarta | Coverage: Greater Jakarta Area

Work Type: Onsite Distributor

Benefits: Competitive Monthly Salary + Performance Bonus + Medical Insurance

Posted 1 day ago

bAbout the Role

As an Area Manager for Food Services (FS) and HoReCa in the Jakarta region, you will be responsible for driving sales performance, expanding market share, and building strong customer relationships across the Food Services (Industrial & Operator) and HoReCa sectors. A key part of your role will be managing distributor partners in the area—ensuring alignment on sales targets, trade execution, and market coverage to maximize growth and service levels.

bKey Responsibilities

• Present, promote, and sell products/services to existing and prospective customers in the Food Services and HoReCa sectors
• Conduct cost-benefit and needs analysis to tailor solutions for customer requirements
• Establish, develop, and maintain strong business relationships with key accounts
• Drive customer acquisition through cold calling and targeted outreach
• Resolve customer issues and complaints to ensure high satisfaction levels
• Achieve sales targets and deliver results within agreed timelines
• Coordinate sales efforts with cross-functional teams including marketing, supply chain, and finance
• Analyze market potential, track sales performance, and report regularly on progress
• Provide insights on customer needs, market trends, competitor activities, and new business opportunities
• Stay updated on FMCG best practices relevant to Food Services and HoReCa, including pricing, trade promotions, and channel development
• Manage distributor operations in the assigned area, including:
  • Setting and monitoring sales targets
  • Ensuring product availability and visibility
  • Supporting trade marketing and promotional execution
  • Conducting regular performance reviews and joint business planning
• Strengthen distributor capabilities through training, coaching, and alignment on company standards
• Continuously improve performance through feedback and data-driven analysis

bRequirements

• Proven experience as a sales representative or area manager in the FMCG industry, with a focus on Food Services and HoReCa
• Experience in managing distributors, including sales planning, performance tracking, and trade execution
• Strong knowledge of MS Office and familiarity with BRM and CRM systems
• Ability to manage key accounts and build productive business relationships
• Highly motivated and target-driven, with a strong sales track record
• Excellent communication, negotiation, and presentation skills
• Strong organizational and time management abilities
• Openness to feedback and a continuous improvement mindset
• Bachelor's degree (BS/BA) or equivalent

We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.