Reservations Specialist: Expert Booking & Service

Flight Centre Travel Group; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A travel reservations company in Bali is seeking a Reservations Executive to ensure exceptional service and coordinate bookings. The ideal candidate is detail-oriented, customer-centric, and fluent in both the local language and English. Responsibilities include managing reservations, ensuring accurate records, and liaising with service providers to deliver smooth booking experiences. This role may require flexibility in working hours and travel for business purposes.

Qualifications

• Fluent in local language and intermediate to advanced English.
• Ability to work independently or in a team environment.
• Willingness to travel on business when required.

Responsibilities

• Handle and manage incoming reservations from clients.
• Coordinate with hotels, transport providers, and activity operators.
• Assist in resolving booking issues with professionalism.

Skills

Problem-solving skills

Customer centricity

Attention to detail

Time management

Proficient with Microsoft Office

Education

Degree in tourism and hospitality

Job description

A travel reservations company in Bali is seeking a Reservations Executive to ensure exceptional service and coordinate bookings. The ideal candidate is detail-oriented, customer-centric, and fluent in both the local language and English. Responsibilities include managing reservations, ensuring accurate records, and liaising with service providers to deliver smooth booking experiences. This role may require flexibility in working hours and travel for business purposes.