Reservation Sales Executive

Hilton Worldwide, Inc.; Banjar; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading online services company in Banjarmasin is seeking a Reservation Sales Executive to assist in customer service. The role includes guiding and supporting users, managing inquiries, and providing excellent service. The ideal candidate should possess strong communication skills in Bahasa, a GPA of 2.75 or above, and have a maximum of 2 years of experience in customer service or sales. This position offers a contract for 6 months with a basic salary and BPJS benefits.

Benefits

Basic Salary

BPJS

Qualifications

• Min D3/S1 any major with GPA 2.75.
• Clear articulation and good communication in Bahasa.
• Experience in customer service area.
• Experience in sales area.
• Typing skill with WPM 50 & Accuracy 90%.
• Sense of empathy.
• Vaccinated minimum 2 doses.
• Energetic and agile.
• Minimum fresh graduate and maximum 2 years in the same position.

Responsibilities

• Guide our consumer and partners in using our products.
• Manage service enquiries and disputes arising from our consumer and partners.
• Provide excellent customer service to our consumers and partners.
• Maintain good relationships and community building efforts.
• Support projects from all verticals including registration and acquisition.
• Educate consumers and partners on products and promotional campaigns.
• Resolve problems quickly and effectively with empathy and care.
• Perform administrative tasks involving a partner's account.

Skills

Clear articulation and good communication in Bahasa

Empathy

Typing skill with WPM 50 & Accuracy 90%

Experience in customer service

Experience in sales

Education

Min D3/S1 any major With GPA 2.75

Job description

Showing 11 Reservation Sales Executive jobs in Banjarmasin

Job Description

We're currently assisting our client, A Multinational Online Transportation Company, to find talents to be part of their Customer Service team in Jakarta area.

Responsibilities

• Guide our consumer and partners in using our products
• Manage service enquiries and disputes arising from our consumer and partners
• Provide excellent customer service to our consumer and partners base
• Maintain good relationships and community building efforts with our consumer and partners
• Support projects from all verticals including registration, acquisition, sales transaction, and conduct training
• Educate consumers and partners on Grab products, promotional campaigns, as well as troubleshooting when they have difficulties
• Resolve consumers and partners problems quickly and effectively with empathy and care
• Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc)

Qualifications

• Min D3/S1 any major With GPA 2,75
• Clear Articulation and good communication in Bahasa
• Experience in customer service area
• Experience in sales area
• Typing skill with WPM 50 & Accuracy 90%
• Sense Of Empathy
• Vaccinated min 2 Dose
• Energetic and agile
• Min. Fresh graduate and max 2 years in the same position (entry level)

Benefits

Basic Salary, BPJS

Job Type

Contract
Contract length: 6 months

Language

English

Please submit your CV in English.