Reseller Executive

Newlab; Jakarta Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A fast-growing FMCG company in Indonesia seeks a proactive Reseller Executive to manage and expand its offline reseller network. The role involves scouting new outlets, supporting reseller onboarding, and maintaining strong partner relationships. The ideal candidate has a Diploma (D3) and 1–3 years of experience, preferably in the health or beauty sector, and is proficient in digital communication tools. This full-time position is based in Kedoya, West Jakarta.

Qualifications

• Minimum of a Diploma (D3) degree in any field.
• 1–3 years of relevant experience managing agents or resellers.
• Highly proficient in communicating via digital chat platforms.

Responsibilities

• Scout for new outlets on competitor e-commerce platforms.
• Follow up potential reseller leads during onboarding.
• Offer programs and promotions to active resellers.

Skills

Digital communication proficiency

Detail-oriented

Organizational skills

Sales target orientation

Education

Diploma (D3) in any field

Job description

NEWLAB+ is a fast‑growing FMCG company in Indonesia specializing in beauty, health, and wellness products. At NEWLAB+, we are committed to elevating confidence through innovative and effective beauty solutions. With a strong focus on quality, accessibility, and innovation, we continuously strive to develop products that meet the evolving needs of our customers. Our goal is to become the leading company in the industry, setting new standards and shaping the future of beauty and wellness.

Now we are looking for a proactive and detail‑oriented Reseller Executive to join our dynamic team. The ideal candidate will be responsible for expanding and managing our offline reseller network, ensuring a smooth sales process, and maintaining strong partner relationships.

Key Responsibilities

• Proactively scout for new outlets (New Outlet Opening/NOO) on competitor e‑commerce platforms and reach out with partnership proposals.
• Follow up potential reseller leads and support them through the complete onboarding process.
• Actively offer programs, promotions, and product updates to active resellers to drive sales.
• Accurately input reseller orders and ensure all transaction data is complete and correct.
• Act as liaison for finance team for invoice creation and coordinate with logistics to ensure goods are successfully delivered to resellers.
• Conduct regular price audits across marketplaces and follow up on any pricing violations according to standard procedures.
• Maintain, recap, and update the reseller database (store name, contact information, address, etc.).
• Serve as the main point of contact for resellers, professionally handling all inquiries, complaints, and challenges.

Qualifications & Requirements

• Minimum of a Diploma (D3) degree in any field.
• 1–3 years of relevant work experience. Prior experience managing agents or resellers in the health care or beauty industry is highly preferred.
• Highly proficient in communicating via digital chat platforms (e.g., WhatsApp, marketplace chats).
• Proven ability to build and manage an online reseller database, ideally within the wellness & beauty sector.
• Detail‑oriented, well‑organized, and highly disciplined in meeting deadlines.
• Target‑oriented and capable of working under pressure to meet daily and monthly goals.
• Willing to work full‑time (Work From Office) at our office in Kedoya, West Jakarta.

At NEWLAB+, our vibrant culture—embodied by the mottos #FLYUPTheExtraMiles and #LegacyInMotion encourages creativity, collaboration, and continuous improvement. Join NEWLAB+ Group and be part of a legacy built on innovation, excellence, and transformation.