(Remote) Technical Consultant

Harris Computer; Tebo Tengah; Remote; IDR 1.169.981.000 - 1.504.263.000; Full time

Job summary

A software solutions company, SmartWorks, is seeking a motivated Technical Consultant to gather requirements and implement solutions. The role requires technical expertise in SQL and database software, along with strong interpersonal skills and the ability to travel within North America. This position offers competitive wages, benefits, and the flexibility to work remotely.

Benefits

3 weeks' vacation and 5 personal days

Comprehensive Medical, Dental, and Vision benefits

Employee stock ownership and RRSP/401k matching programs

Lifestyle rewards

Remote work opportunities

Qualifications

• 3+ years of relevant work experience in software implementation.
• Previous experience in training customers and writing technical documents.
• Previous experience in the Utilities industry is an asset but not required.

Responsibilities

• Gather requirements, design and implement solutions using SmartWork’s application suite.
• Integrate SmartWork’s application suite with 3rd party software interfaces.
• Provide implementation support and training to customers.

Skills

Strong grasp of SQL

Knowledge of Enterprise Database Software (SQL Server, Oracle)

Comfortable working in Linux and Windows

Strong analytical skills

Excellent verbal and written communication skills in English

Education

College diploma or University degree in a related technical field

Job description

A division of Harris; SmartWorks is seeking a talented and motivated Technical Consultant who can balance their business knowledge, technical skills and strong interpersonal skills. The Technical Consultant will interact with our customers, development teams and third-party software vendors to gather and document requirements, deploy applications and provide implementation support and training. As a Technical Consultant, you will be required to travel throughout North America approximately 30% of the time when safe and appropriate. While you're not traveling throughout Canada and the US, you will be able to work remotely from home or out of any of the Harris offices. This role is available remotely within Canada and the US. This role requires travel up to 30% in North America. A valid passport is required.

What Your Impact Will Be

• Gather requirements, design and implement solution using SmartWork’s application suite.
• Integrate SmartWork’s application suite with 3rd party software interfaces.
• Develop and maintain project documentation, standard operating procedures, and other documentation as required.
• Lead or assist in training sessions with SmartWork’s customers and provide implementation support.
• Act as a liaison between SmartWorks, customers, 3rd party vendors and industry consultants.
• Build a knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data.
• Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes.

What We Are Looking For

To meet this challenge, you must possess a high level of initiative and energy as required to succeed in a fast-paced team environment, as well as the following skills.

As a Technical Consultant, You Have

• College diploma or University degree in a related technical field (for example, Electric or Computer engineering, Computer Science).
• Strong grasp of SQL and one or more Enterprise Database Software such as SQL Server, Oracle etc.
• Comfortable working in Linux and Windows.
• Ability to travel in North America up to 30% of the time.

Preferably, You Also Have

• 3+ years of relevant work experience in software implementation.
• Strong working knowledge of object-oriented design (C/C++ or Java).
• Previous experience in training customers and writing technical documents.
• Previous experience in the Utilities industry is an asset but not required.

As Our Ideal Candidate, You Also

• Possess strong analytical skills to understand requirements.
• Demonstrate excellent verbal and written communication skills in English.
• Can work independently, but most importantly, as a team player.
• Demonstrate positive attitude and determination.

What We Can Offer

• 3 weeks' vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Remote work and more!

In exchange for your efforts, we'll provide you with competitive wages and benefits (including a generous vacation policy, health, dental, life and disability insurance), as well as diverse growth opportunities and a dynamic working environment.

About Us

SmartWorks empowers utilities to navigate change and unleash the potential of the smart infrastructure. At SmartWorks we are committed to delighting our customers and we do that by ensuring our customers receive maximum enduring value from their investment in our solutions. SmartWorks Meter Data Management (MDM) and SmartWorks Compass Data Analytics software solutions are essential components to enable the smart grid by intelligently processing and analyzing the extreme quantities of data produced from Advanced Metering Infrastructure (AMI).

About Harris

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.