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A finance company in Indonesia is seeking a Relationship Officer responsible for engaging merchants and managing relationships. Key responsibilities include conducting daily merchant visits, product pitching, and resolving operational issues. Candidates must possess a Bachelor's degree and have strong communication and customer service skills, with previous banking experience being a plus.
Showing 4 Relationship Officer Bca Finance Penempatan Duri jobs in Riau
Posted 1 day ago
The Core Objectives: Merchant Growth & Relationship Management - Conduct 8-10 daily merchant engagements through strategic field visits, calls, and virtual meetings - Pitch & implement G-Food products: - Campaign management - Visibility boosters (G-Ads) - Merchant Promo Subscriptions - Loan product to help merchant grow their business - Analyze merchant performance data to identify upsell opportunities Business Advisory & Education - Conduct business reviews with strategic partners - Educate merchant about daily operation strategy such as: - Menu optimization strategies - Peak hour operations management - Customer retention techniques Operational Excellence - Resolve merchant operational issues - Coordinate with other teams on merchant pain points Market Intelligence - Track competitor activities through: - Merchant feedback sessions - Pricing/promo benchmarking
Essential Experience / Criteria: 1. Fluent in Indonesian with a good vocabulary and correct sentence structure is a must. 2. Expert in basic mathematics 3. Familiar with Google Workspace application 4. Own personal vehicle 5. Should able to sell loan product.
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