Relationship Manager (Lampung & Pekanbaru)

PT Bank Danamon Indonesia Tbk; Sumatera Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A prominent banking institution in Indonesia is looking for a Sales Officer to market savings products and manage existing customer accounts. The ideal candidate should have a Bachelor's degree and at least 2 years of experience in the banking industry. Strong analytical skills, a passion for sales, and resilience are essential for success in this target-driven role.

Qualifications

• Minimum 2 years experience as Sales Officer (Funding) in the banking industry preferred.
• Strong passion for selling various bank products.
• Target-driven and resilient.

Responsibilities

• Conduct marketing activities and identify customer needs for savings products.
• Cross-sell products to existing customers.
• Manage customer accounts according to set standards.
• Provide services to customers as per service standards.
• Handle and follow up on customer complaints as per guidelines.

Skills

Analytical thinking

Persuasiveness

Initiative

Education

Bachelor Degree from reputable university

Job description

JOB PURPOSE

Melaksanakan kegiatan pemasaran untuk produk simpanan dan jasa Bank kepada calon nasabah baru dan mengelola nasabah existing sesuai ketentuan yang berlaku.

RESPONSIBILITY

• Melaksanakan kegiatan pemasaran dengan melakukan penetrasi pasar dan mengidentifikasi kebutuhan nasabah dalam menawarkan produk simpanan dengan menerapkan prinsip KYC/APU PPT yang berlaku
• Melakukan cross selling produk kepada nasabah
• Mengelola account nasabah sesuai ketentuan standard yang telah ditetapkan
• Memberikan pelayanan kepada nasabah sesuai standar service yang berlaku
• Menerima dan menindaklanjuti pengaduan nasabah pada unit/branch sesuai dengan ketentuan yang berlaku

QUALIFICATION

• Bachelor Degree from reputable university
• Has minimum 2 years experiences as Sales Officer (Funding), preferably from banking industry
• Has Passion and interest to selling various Bank’s products
• Has highly initiative, strong analytical thinking, good persuasiveness and resilient (target driven)