Relationship Manager (Jakarta)

PT Bank Danamon Indonesia Tbk; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading bank in Indonesia is seeking a Sales Officer to conduct marketing for bank products and manage existing customers. Ideal candidates will have a Bachelor’s degree and a minimum of 2 years of sales experience, preferably in banking. The role requires strong analytical and persuasive skills, along with a target-driven approach.

Qualifications

• Minimum 2 years experience as Sales Officer (Funding), preferably in banking.
• Passion for selling various Bank’s products.
• Target-driven and resilient.

Responsibilities

• Conduct marketing activities and identify customer needs.
• Cross-sell products to customers.
• Manage customer accounts per established standards.
• Provide customer service in accordance with service standards.
• Handle customer complaints in accordance with regulations.

Skills

Sales experience

Analytical thinking

Persuasiveness

Initiative

Education

Bachelor Degree

Job description

JOB PURPOSE

Melaksanakan kegiatan pemasaran untuk produk simpanan dan jasa Bank kepada calon nasabah baru dan mengelola nasabah existing sesuai ketentuan yang berlaku.

RESPONSIBILITY

• Melaksanakan kegiatan pemasaran dengan melakukan penetrasi pasar dan mengidentifikasi kebutuhan nasabah dalam menawarkan produk simpanan dengan menerapkan prinsip KYC/APU PPT yang berlaku
• Melakukan cross selling produk kepada nasabah
• Mengelola account nasabah sesuai ketentuan standard yang telah ditetapkan
• Memberikan pelayanan kepada nasabah sesuai standar service yang berlaku
• Menerima dan menindaklanjuti pengaduan nasabah pada unit/branch sesuai dengan ketentuan yang berlaku

QUALIFICATION:

• Bachelor Degree from reputable university
• Has minimum 2 years experiences as Sales Officer (Funding), preferably from banking industry
• Has Passion and interest to selling various Bank’s products
• Has highly initiative, strong analytical thinking, good persuasiveness and resilient (target driven)