Relationship Executive - Lifestyle Concept

ISMAYA GROUP; Jakarta Pusat; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

ISMAYA GROUP in Jakarta is seeking a Relationship Executive to cultivate and maintain partnerships with key stakeholders in our lifestyle concepts. You will manage client relationships and develop plans to meet their needs.

The role requires a bachelor's degree in PR/communications and 3–5 years in hospitality, F&B, or lifestyle sectors, with strong English and Bahasa Indonesia, plus proven media relations and content creation skills. This is a full-time position based in our Jakarta office.

Qualifications

• Bachelor's degree in public relations, communications, or a related field.
• 3–5 years in PR or corporate communications, hospitality/F&B/lifestyle preferred.
• Excellent written and verbal English and Indonesian.
• Strong media relations and proven coverage track record.
• Proficient in content creation for press releases, blogs, and social media.

Responsibilities

• Maintain and deepen relationships with customers.
• Develop plans to meet customer needs.
• Attend to client complaints and resolve issues promptly.
• Coordinate with internal teams to meet brand expectations.
• Build profitable relationships with clients and customers.

Skills

Public relations

Media relations

Content creation

Bilingual EN/ID

Education

Bachelor's degree in PR/communications

Job description

Relationship Executive - Lifestyle Concept

About the role

Ismaya Group is seeking a talented and driven Relationship Executive to join our dynamic team in Jakarta. As a Relationship Executive, you will play a pivotal role in cultivating and maintaining strong partnerships with key stakeholders. This is a full-time position based in our Jakarta office.

What you'll be doing

• Maintain/deepen relationship with the customers
• Create and develop plans that will help meet the needs of customers
• Attend to clients complains and resolve issues promptly
• Work with internal departments to ensure the brands meets customer expectations
• Build/maintain strong/profitable relationship with clients & customer

What we're looking for

• A bachelor's degree in public relations, communications, or a related field
• Minimum 3-5 years of experience in a public relations or corporate communications role, ideally within the hospitality, F&B, or lifestyle industries
• Excellent written and verbal communication skills in both English and Bahasa Indonesia
• Strong media relations skills and a proven track record of securing positive media coverage
• Proficiency in content creation, including writing press releases, blog posts, and social media content
• Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously
• Keen attention to detail and a proactive, solution-oriented mindset
• Familiarity with social media platforms and digital marketing strategies

About us

Ismaya Group is a leading lifestyle and hospitality company in Indonesia, renowned for its diverse portfolio of innovative restaurants, bars, and entertainment venues. With a focus on exceptional customer experiences and a commitment to excellence, we have established ourselves as a trailblazer in the industry. Join our talented team and be a part of our continued growth and success.

Ismaya Group is a leading lifestyle and hospitality company in Indonesia, renowned for its diverse portfolio of innovative restaurants, bars, and entertainment venues. With a focus on exceptional customer experiences and a commitment to excellence, we have established ourselves as a trailblazer in the industry. Join our talented team and be a part of our continued growth and success.

Unlock job insights

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Your application will include the following questions:

• Berapa gaji bulanan yang kamu inginkan?
• Kualifikasi mana yang kamu miliki?
• How many years' experience do you have as a Relationship Executive?

Restaurants & Cafes (Full Service) 1,001-5,000 employees

Established in 2003, ISMAYA GROUP's vision is to be a leader in building strong and everlasting brands in the lifestyle industry in Indonesia and regionally. It is our passion and objective to consistently create an outstanding and memorable experience every single time we touch a customer. With this mission in mind, ISMAYA GROUP continues to create original and innovative lifestyle concepts in major cities in Indonesia, South East Asia and beyond. So that guests, wherever they are, can eat, drink, celebrate!

We are holding company of DRAGONFLY, SOCIAL HOUSE, SOCIAL GARDEN, OSTERIA GIA, SKYE, MR. FOX, A/A A/O BAR, MANARAI, PIZZA E BIRRA, PUBLIK MARKETTE, KITCHENETTE, TOKYO BELLY, THE PEOPLE'S CAFÉ, SUSHI GROOVE, SEJUICE ME, DJOURNAL COFFEE, DJOURNAL HOUSE, DARLIN RECORDS, ISMAYA LIVE, WE THE FEST (WTF), DJAKARTA WAREHOUSE PROJECT (DWP), JAKARTA CULINARY FEASTIVAL (JCF) and many more to come.

Established in 2003, ISMAYA GROUP's vision is to be a leader in building strong and everlasting brands in the lifestyle industry in Indonesia and regionally. It is our passion and objective to consistently create an outstanding and memorable experience every single time we touch a customer. With this mission in mind, ISMAYA GROUP continues to create original and innovative lifestyle concepts in major cities in Indonesia, South East Asia and beyond. So that guests, wherever they are, can eat, drink, celebrate!

We are holding company of DRAGONFLY, SOCIAL HOUSE, SOCIAL GARDEN, OSTERIA GIA, SKYE, MR. FOX, A/A A/O BAR, MANARAI, PIZZA E BIRRA, PUBLIK MARKETTE, KITCHENETTE, TOKYO BELLY, THE PEOPLE'S CAFÉ, SUSHI GROOVE, SEJUICE ME, DJOURNAL COFFEE, DJOURNAL HOUSE, DARLIN RECORDS, ISMAYA LIVE, WE THE FEST (WTF), DJAKARTA WAREHOUSE PROJECT (DWP), JAKARTA CULINARY FEASTIVAL (JCF) and many more to come.