Regional Branch Manager English Academy - Surabaya

Ruangguru for Business; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading education company is seeking a Regional Manager to coordinate and manage branches in Surabaya, ensuring smooth operations and driving student engagement. Candidates should have at least 3 years of leadership experience in Sales and Marketing and be proficient in Bahasa Indonesia and English. The role includes overseeing customer experiences and managing PnL. Prior teaching experience is a plus.

Qualifications

• 3 years of leadership experience in Sales & Marketing/Business Development/Business Operations.
• Experience in an English course/educational/start-up environment is advantageous.
• Previous experience as an English teacher is desirable.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead activity initiatives within branches for student engagement.
• Manage Profit and Loss (PnL) and identify sales opportunities.
• Oversee the entire customer experience.

Skills

Leadership

People management

Communication skills in Bahasa Indonesia

Communication skills in English

Sales and Marketing

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end‑to‑end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• 3 years of leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start‑up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable