Receptionist

Belmond; Kuta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury hotel in Bali is seeking a Receptionist to provide exceptional hospitality experiences. Responsibilities include personalized guest service, handling complaints, and performing administrative duties. Ideal candidates should have relevant customer service experience and excellent communication skills. Join us to create unforgettable moments in a warm and welcoming environment.

Benefits

Competitive basic salary and benefits

Loyalty and recognition rewards programs

Employee assistance and wellness programs

Comprehensive Medical insurance

Qualifications

• Ability to work varied shifts.
• Willingness to learn and develop.
• Indonesian citizen only.

Responsibilities

• Provide warm and personalized service to guests.
• Handle guest complaints effectively.
• Perform various administrative duties.

Skills

Excellent communication and interpersonal skills

Consistency and strong attention to detail

Customer service experience

Team player

Education

Relevant qualification or experience in customer service

Tools

Hotel management software

Job description

As a Receptionist at Jimbaran Puri, A Belmond Hotel, you are on the frontlines of providing exceptional luxury hospitality experiences through knowledgeable and welcoming interactions with guests. In this role, you will make an impact by providing exceptional customer service. If you're looking to develop your skills and be part of the future of luxury, this is your moment.

Primary responsibilities

• Passion in understanding and embody company values
• Act with heart in providing warm and personalized service to guests
• Make the Moment for our guest journey and talent journey
• Be remarkable as in passionate in relationship with guests
• Handle guest complaints effectively
• Perform various administrative duties

Requirements

What you bring:

• Relevant qualification or experience in customer service
• Excellent communication and interpersonal skills
• Consistency and strong attention in details
• Proficiency in hotel management software
• Ability to work varied shifts
• Willingness to learn and develop
• A team player
• Indonesian citizen only

Benefits

What we offer:
At Jimbaran Puri, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation and benefits including:

• Competitive basic salary and benefits
• Loyalty and recognition rewards programs
• Employee assistance and wellness programs
• Enhanced pension schemel
• Comprehensive Medical insurance
• Complimentary and preferred rate experiences at our iconic destinations
• Friendly and Family environment

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow. Join us and be part of creating unforgettable moments for our guests, communities, and each other. This is your moment. Apply today!

About Us

Jimbaran Puri is located in the heart of a small fisherman's enclave, offering a taste of unspoiled Bali, a slice of paradise barely touched by tourism and regarded as one of the island's most serene hotels. Jimbaran Puri means "Royal House in Jimbaran area". To arrive at Jimbaran Puri is to enter another world. The perfect combination of tradition, culture and nature are the soul and charm of the resort which creates a serene authentic Balinese beach hideaway. Jimbaran Puri is an ode to Bali's tranquil atmosphere and authentic Balinese hospitality, offering a peaceful and spiritual setting where time seems to have stood still. The Belmond & LVMH Family: Jimbaran Puri, A Belmond Hotel, Bali, Indonesia, is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are the heart of the Belmond experience.