Rack-Level Deployment Project Lead

Supermicro; Indonesia; On-site; IDR 180,000,000 - 360,000,000; Full time

Job summary

Supermicro in Indonesia is seeking a Project Leader to manage end-to-end rack-level deployment projects in data centers, coordinating with customers and internal teams to ensure timely delivery. The role requires 5+ years in data center ops or technical project management, strong knowledge of server hardware, cabling, and on-site field engineering.

You will travel frequently within the country and to international sites within a 6-hour flight, communicate clearly, and uphold professional

Qualifications

• 5+ years of experience in data center operations, IT service delivery, or technical project management.
• Proven experience leading and managing rack-level system deployment projects.
• Demonstrated success in drafting Statements of Work (SOWs), calculating project timelines, and coordinating resource requirements for complex, large-scale customer projects.
• Hands-on experience with high-speed cabling and structured cabling systems.
• Strong technical knowledge of server hardware, GPU systems, and data center networking.
• Proficiency in hardware diagnostics (BIOS, UEFI Shell, PXE, DOS) and troubleshooting within Linux/Windows server environments.
• Field Site Execution: rack movement observation, hardware remediation, and rack stacking.
• Power connection and configuration validation for high-density deployments.

Responsibilities

• Lead and manage the full lifecycle of rack-level system deployment projects.
• Define project scopes, draft SOWs, and calculate resources and timelines based on customer requirements.
• Serve as the primary point of contact with clear communication and professional expectation management.
• Perform on-site hardware troubleshooting, maintenance, and service desk ticket handling to minimize downtime.
• Independently manage service workflows and respond to technical challenges in data center environments.

Skills

Project management

Field operations

Communication

Technical troubleshooting

English proficiency

Job description

Supermicro in Indonesia is seeking a Project Leader to manage end-to-end rack-level deployment projects in data centers, coordinating with customers and internal teams to ensure timely delivery. The role requires 5+ years in data center ops or technical project management, strong knowledge of server hardware, cabling, and on-site field engineering.

You will travel frequently within the country and to international sites within a 6-hour flight, communicate clearly, and uphold professional