Quality Assurance (QA) Engineer (Based in Batam, Indonesia)

Giken Sakata (S) Ltd; Batam; On-site; IDR 332.944.000 - 499.418.000; Full time

Job summary

A leading electronics manufacturer in Batam, Indonesia, is looking for a Quality Assurance Specialist to ensure product compliance and maintain quality standards. The ideal candidate has a diploma in Manufacturing/Quality Engineering and 1-2 years of experience in electronics manufacturing. Must be proficient in English, Bahasa Indonesia, and Mandarin. The role requires strong collaborative skills and the ability to conduct audits and inspections.

Qualifications

• 1-2 years of relevant experience in Electronics Product Manufacturing.
• 2 years of experience in handling audits and ISO documentation.

Responsibilities

• Collaborate with production teams to ensure product compliance.
• Develop and maintain quality plans and documentation.
• Conduct in-process inspections and audits.

Skills

Collaboration with production teams

Root cause analysis

Quality documentation

Knowledge of IPC standards

Ability to work under pressure

Education

Diploma in Manufacturing/Quality Engineering

Job description

Responsibilities

• Collaborate with production teams to define and implement QA/QC requirements, ensuring product compliance with established standards.
• Develop and maintain quality plans, inspection criteria, and necessary quality documentation in alignment with regulatory and customer standards.
• Perform root cause analysis on quality issues and implement corrective/preventive actions (CAPA) to resolve internal and customer-related concerns.
• Utilize SPC tools to analyze trends, monitor key quality performance indicators (KPIs), and recommend process improvements.
• Lead the creation and maintenance of inspection plans, control plans, and work instructions; provide training to ensure correct implementation.
• Assist in the preparation of Management Review documents and Risk Analysis/Assessment reports.
• Maintain and update quality system documents in compliance with document control procedures.
• Compile and submit quality performance reports on a scheduled basis (weekly, monthly, quarterly, and yearly).
• Actively support continuous improvement initiatives related to Quality and Information Security Management Systems.
• Address quality concerns arising from production and customer feedback, collaborating with internal teams to implement corrective actions with clear documentation and communication.
• Act as liaison with customers to ensure timely and effective resolution of quality issues.
• Support QA Manager in audits and compliance activities with both customer-specific and regulatory standards.
• Conduct in-process inspections, Final Quality Control (FQC) audits, and supplier process audits to ensure quality at every stage of production.

Requirements

• Diploma in Manufacturing /Quality Engineering with 1-2 year of relevant working experience in Electronics Product Manufacturing environment.
• 2 years of working experience in handling audits and ISO documentation in manufacturing industries.
• Able to work under pressure, independent, self-motivated and part of a team.
• Strong understanding of IPC standards in PCB assembly, as well as quality requirements for plastic molding, die casting, extrusion, metal stamping, and precision machining process.
• Spoken in English, Bahasa Indonesia (Malay) and Mandarin as required to liaise with China-based supplier/customer/communication and liaise with Indonesia factory workers and staffs.
• Must be willing to station in Batam, Indonesia.