Quality Assurance (QA) Engineer (Based in Batam, Indonesia)

Giken Sakata (S) Ltd; Batam; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading manufacturing firm based in Batam, Indonesia, is seeking a Quality Assurance (QA) Engineer to collaborate with production teams on QA/QC processes and ensure compliance with quality standards. The ideal candidate will have a diploma in Manufacturing/Quality Engineering and relevant experience in the electronics product manufacturing environment. In this role, you will conduct inspections, root cause analysis, and compile performance reports. Strong communication skills in English, Bahasa Indonesia, and Mandarin are required, along with an ability to work under pressure.

Qualifications

• 1-2 years of relevant working experience in Electronics Product Manufacturing.
• 2 years of experience in handling audits and ISO documentation.
• Strong understanding of IPC standards in PCB assembly.

Responsibilities

• Collaborate with production teams to define QA/QC requirements.
• Develop and maintain quality plans and inspection criteria.
• Perform root cause analysis and implement corrective actions.
• Compile and submit quality performance reports regularly.
• Conduct in-process inspections and supplier process audits.

Skills

Ability to work under pressure

Teamwork

Quality management

Problem-solving

Education

Diploma in Manufacturing/Quality Engineering

Tools

SPC tools

ISO documentation

Job description

Quality Assurance (QA) Engineer (Based in Batam, Indonesia)

Collaborate with production teams to define and implement QA/QC requirements, ensuring product compliance with established standards.

Develop and maintain quality plans, inspection criteria, and necessary quality documentation in alignment with regulatory and customer standards.

Perform root cause analysis on quality issues and implement corrective/preventive actions (CAPA) to resolve internal and customer-related concerns.

Utilize SPC tools to analyze trends, monitor key quality performance indicators (KPIs), and recommend process improvements

Lead the creation and maintenance of inspection plans, control plans, and work instructions; provide training to ensure correct implementation.

Assist in the preparation of Management Review documents and Risk Analysis/Assessment reports.

Maintain and update quality system documents in compliance with document control procedures.

Compile and submit quality performance reports on a scheduled basis (weekly, monthly, quarterly, and yearly)

Actively support continuous improvement initiatives related to Quality and Information Security Management Systems.

Address quality concerns arising from production and customer feedback, collaborating with internal teams to implement corrective actions with clear documentation and communication.

Act as liaison with customers to ensure timely and effective resolution of quality issues.

Support QA Manager in audits and compliance activities with both customer-specific and regulatory standards.

Conduct in-process inspections, Final Quality Control (FQC) audits, and supplier process audits to ensure quality at every stage of production.

Requirements

• Diploma in Manufacturing /Quality Engineering with 1-2 year of relevant working experience in Electronics Product Manufacturing environment
• 2 years of working experience in handling audits and ISO documentation in manufacturing industries.
• Able to work under pressure, independent, self-motivated and part of a team
• Strong understanding of IPC standards in PCB assembly, as well as quality requirements for plastic molding, die casting, extrusion, metal stamping, and precision machining process
• Spoken in English, Bahasa Indonesia (Malay) and Mandarin as required to liaise with China-based supplier/customer/communication and liaise with Indonesia factory workers and staffs.
• Must be willing station in Batam, Indonesia