QC General Cleaning [with background cruise ships])

PT Amman Mineral Nusa Tenggara; Nusa Tenggara Barat; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A leading mining firm in Indonesia is seeking a QC General Cleaning professional to oversee quality checks of housekeeping services. You will train staff, perform inspections, and manage cleaning supplies. Ideal candidates should have at least 5 years of experience in quality control or housekeeping, along with a degree in hospitality management. Strong communication skills and problem-solving abilities are essential for maintaining high standards of cleanliness and quality control.

Qualifications

• Minimum of 5 years of experience in housekeeping or quality control, preferably in hospitality.
• Knowledge of laundry chemicals (function, dosage, etc.) is required.
• Must be computer literate and have excellent English communication skills.

Responsibilities

• Conduct quality checks and audits of housekeeping services.
• Train housekeeping staff on cleaning techniques and safety protocols.
• Perform inspections of rooms and common areas.
• Prepare reports on findings and recommend improvements.
• Manage inventory of cleaning supplies and equipment.

Skills

Cleaning techniques

Hygiene standards

Quality control processes

Effective communication

Detail-oriented

Problem-solving

Education

Degree in hospitality management or related field

Job description

QC General Cleaning [with background cruise ships])

Conduct regular quality checks and audits of all housekeeping services to ensure compliance with industry standards and company policies.

Train housekeeping staff on proper cleaning techniques, the use of cleaning equipment, and safety protocols to ensure consistent service delivery.

Perform detailed inspections of rooms, common areas, and service facilities.

Prepare reports on findings and recommend improvements.

Identify areas for improvement in housekeeping processes and collaborate with management to implement effective solutions.

Ensure that all cleaning activities adhere to environmental, health, and safety standards and regulations.

Monitor and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.

Liaise with other departments and management to coordinate activities and address any quality-related issues.

Validate the quantity of chemicals used in daily, weekly, and monthly basis.

Validate data of tools and equipment and data of total manpower based on contract.

Validate the quality of laundry output under his/her responsibility based on the laundry standard that has been approved.

What skills and experience do you need?

• A degree in hospitality management, business administration, or related field is preferred.
• Minimum of 5 years’ experience in housekeeping or quality control, preferably from hospitality industry or cruise ship companies.
• Extensive knowledge of cleaning techniques, hygiene standards, and quality control processes
• Understanding of infection control procedures and safety guidelines
• Have a knowledge of laundry chemicals (function, dosage, etc)
• Effective communication and interpersonal skills to interact with staff, customers, and vendors. Ability to listen actively and resolve conflicts or concerns professionally
• Strong attention to detail to maintain high standards of cleanliness and quality control
• Strong problem-solving abilities to address challenges related to cleaning, laundry operations, and customer service. Capacity to make quick decisions and implement effective solutions
• Excellent communication skills in English both verbal and written and computer literate.

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