QA Engineer

PT PCI Elektronik Internasional; Batam; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading EMS company in Batam seeks a QA Engineer responsible for implementing quality assurance duties. Candidates must have a minimum bachelor's degree in Engineering and at least 2 years of experience in QA, including exposure to audits and improvement projects. The role involves managing quality activities, handling customer complaints, and preparing detailed quality reports. Strong problem-solving, teamwork, and analytical skills are essential, along with proficiency in Microsoft Excel and PowerPoint.

Qualifications

• Minimum bachelor’s degree (S1) in Engineering.
• At least 2 years of QA Engineer experience with Internal and External Audit exposure.
• Exposure to QCC and improvement projects such as RMA and customer complaint reduction.

Responsibilities

• Implement QA duties and oversee quality activities.
• Handle SCARs, 8D, eCAR, and Customer Claims until closure.
• Manage internal quality issues daily until closure.
• Prepare quality reports including RMA and 8D reports.

Skills

QA Engineer experience

Problem-solving skills

Analytical skills

Time-management skills

Teamwork

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor's degree in Engineering

Job description

PT PCI Elektronik Internasional is a subsidiary of PCI Private Limited, a leading Electronic Manufacturing Services (EMS) company headquartered in Singapore with 25 years of experience. The company provides design and manufacturing services to global OEMs across telecommunications, office automation, industrial, automotive and medical sectors.

Qualifications

• Minimum bachelor’s degree (S1) in Engineering
• At least 2 years of QA Engineer experience with Internal and External Audit exposure
• Exposure to QCC and improvement projects such as RMA and customer complaint reduction

Responsibilities

• Implement QA duties and oversee quality activities.
• Handle SCARs, 8D, eCAR, and Customer Claims until closure, reporting to the Senior QA Engineer.
• Verify and investigate RMAs.
• Execute instructions from the Senior Engineer to satisfy customer requests.
• Manage internal quality issues daily until closure.
• Prepare, create, and update PCP with FMEA and OQC QA documents.
• Serve as direct customer contact when the Senior QA Engineer is unavailable.
• Compile build report data from IPQC and QC teams.
• Prepare quality reports (weekly, monthly, quarterly, RMA reports) for customers, including 8D reports and website updates.
• Review and approve QIR/COC checking.
• Perform data analysis, report generation, and customer presentations using Microsoft Excel and PowerPoint.
• Apply problem‑solving, analytical, teamwork, time‑management, and people skills.
• Remain effective under pressure and handle multiple tasks simultaneously.