Projects, Business Development - ShopeeFood

Shopee; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading e-commerce platform is seeking an individual to lead and manage key projects related to merchant quality and business operations. The ideal candidate should have a Bachelor's degree, 1-3 years of relevant experience, strong proficiency in Excel and Powerpoint, and excellent problem-solving skills. This role involves coordinating with various stakeholders to ensure project success and drive KPI achievement.

Qualifications

• Minimum 1–3 years of relevant experience in Business Process Improvement or Project/Product Management.
• Strong proficiency in Microsoft Excel and Powerpoint.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and manage key projects related to merchant quality and business operations.
• Coordinate cross-functional collaboration with internal stakeholders.
• Monitor performance and provide structured reports on project outcomes.

Skills

Microsoft Excel

Microsoft Powerpoint

Problem-solving

Stakeholder management

Detail-oriented

Education

Bachelor's degree from a reputable university

Job description

Job Description

• Lead and manage key projects and initiatives related to merchant quality, business operations, and BD team process improvements within ShopeeFood to drive BD KPI achievement.
• Act as a bridge / main contact point between the Product team and Business Development team for any product/business improvement, able identifying process gaps and proposing practical, actionable solutions.
• Coordinate cross-functional collaboration with internal stakeholders (Product, Marketing, Merchant/Driver Operations, Legal, Finance, and Tax) to ensure timely execution of project milestones and deliverables.
• Monitor performance and quantify impact, providing clear visibility and structured report on project outcomes.
• Conduct competitor benchmarking to identify growth opportunities related to overall merchant lifecycle, Shopee Partner App, API Integration to ensure sustainable merchant growth.
• Support the design, rollout, and internal communication of new features, playbooks, and SOP guidelines to ensure smooth adoption across stakeholders.

Requirements

• Bachelor's degree from a reputable university or equivalent practical experience
• Minimum 1–3 years of relevant experience in Business Process Improvement, Project/Product Management (fresh graduates with strong skills will also be considered).
• Strong proficiency in Microsoft Excel (pivot tables, formulas, charts, data analysis) and Microsoft Powerpoint (able to highlight insights with tables/charts on slides)
• Highly driven, detail-oriented, and result-focused.
• Strong problem-solving skills with the ability to provide practical suggestions.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Knowledge of the F&B industry or F&B Merchant will be a plus.
• Knowledge of the API integration or product/feature in food delivery platforms will be a plus.