Project Operations (Customer Success)

StickEarn; Jakarta Pusat; Hybrid; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading AdTech company in Jakarta Pusat is seeking a Project Operations professional to support client projects. This role involves managing client communications, coordinating with internal teams, and ensuring timely project execution. Ideal candidates will possess a Bachelor's degree and strong time management and communication skills. The company offers a hybrid working setup, private insurance, a training budget, and annual bonuses.

Benefits

Hybrid working setup

Private insurance

Training budget & laptop ownership program

Competitive compensation package

Flexible & anniversary leaves

Qualifications

• Open to fresh graduates with a strong willingness to learn.
• Excellent time management skills.
• Strong verbal and written communication skills.

Responsibilities

• Serve as the main point of contact for all client communications.
• Coordinate and maintain effective communication across internal divisions.
• Monitor and manage timelines for all client-related activities.

Skills

Communication skills

Time management

Project management principles

Education

Bachelor’s degree in any major

Job description

🚀 Job Opportunity: Project Operations (Customer Success) at StickEarn

About StickEarn

StickEarn is an advertising technology company on a mission to transform Out-of-Home (OOH) advertising through technology, data, and creativity. We empower brands, agencies, and media owners to create impactful advertising experiences across Indonesia.

Under the direction of Customer Success team, Project Operations will be responsible to support client projects. This includes planning, be the first point of contact for client, ensure the implementation will be done in a timely manner, and elevate any issues to the respective team.

🌟 What You’ll Do

• Serve as the main point of contact for all client communications related to StickEarn projects.
• Coordinate and maintain effective communication across internal divisions to ensure smooth project execution.
• Monitor and manage timelines for all client-related activities and project milestones.
• Continuously improve the quality of service and deliverables provided to clients.

✅ What We’re Looking For

• Bachelor’s degree in any major.
• Open to fresh graduates with a strong willingness to learn.
• Basic understanding of project management principles.
• Excellent time management skills and the ability to work under pressure.
• Strong verbal and written communication skills.

🎁 What We Offer

• Flexibility with our hybrid working setup
• Private insurance to keep you covered
• Training budget & laptop ownership program to boost your productivity & growth
• Competitive compensation package with annual bonus.
• Flexible & anniversary leaves to support work-life balance and celebrate milestones

👉 If you’re passionate about communication, project coordination, and customer service in a dynamic AdTech environment, this role is for you! Apply now and let’s grow together with StickEarn!

*Only shortlisted candidates will be contacted.