The Project Manager is responsible for planning, executing, and closing the training initiative within the defined scope, timeline, and budget. This role involves coordinating with stakeholders, managing resources, and ensuring the successful delivery of training programs that meet organizational objectives not IT related. He will oversee the development, implementation, and evaluation of training materials, tools, and processes, while ensuring alignment with business goals, the Client’s requirements and trainee needs.
Job Responsibilities
- Project Planning:
- Define the scope, objectives, and deliverables of the training project in collaboration with the Client.
- Develop a detailed project plan, including timelines, milestones, and resource allocation.
- Identify and mitigate risks that may impact the successful delivery of the training project.
- Stakeholder Management:
- Act as the primary point of contact for the Client and key stakeholders, and manage all project-related communications.
- Collaborate with subject matter technical leads, trainers, and department heads to ensure training content aligns with organizational needs.
- Regularly update and report project progress to stakeholders, Project Management Oversight, and the Project Committee.
- Resource Management:
- Allocate and manage resources, including trainers, instructional designers, and external vendors.
- Ensure the availability of training materials, tools, and technology required for project execution.
- Project Execution:
- Monitor and track project progress against the plan, ensuring timely delivery of training sessions.
- Facilitate training sessions or coordinate with trainers to ensure smooth delivery.
- Address and resolve any issues or challenges that arise during project execution.
- Evaluation and Reporting:
- Develop and implement evaluation methods to measure the effectiveness of training programs.
- Analyze feedback and performance metrics to assess the impact of training on Client’s SLAs and requirements.
- Prepare and present post‑project reports, including lessons learned and recommendations for future improvements.
- Evaluate trainer team and respective trainers.
- Compliance, Risk Management & Quality Assurance:
- Ensure training programs comply with Client’s standards, policies, and regulatory requirements.
- Maintain high‑quality standards for all training deliverables.
- Implement risk management strategies and issue resolution mechanisms.
- Note: This position is not an IT PM but a project handling role.
Job Requirements
- Degree in Business Management/Administration or any other related field.
- At least 5 years of experience managing projects in a corporate or organizational setting.
- Strong leadership skills and ability to motivate and inspire project teams.
- Excellent communication and negotiation skills, with the ability to interact effectively with stakeholders at all levels.
- Meticulous attention to detail in tracking project information and ensuring accuracy.
- Adaptability and flexibility in adjusting to changing priorities and operational needs.
- English language proficiency is a MUST.