PT.Yongda International Logistics
Location: East Jakarta, North Jakarta, Jakarta, ID
Responsibilities
- Manage the RFQ/P/I (tender) qualification process for new and existing customer opportunities
- Indirectly manage pricing teams and inputs from a variety of stakeholders to the scope and schedule of a tender
- Prepare and review the commercial and operational aspects of the tender, ensuring all services are included in the final proposal to the customer
- Lead collaboration and communication efforts with global stakeholders to optimize tender strategy
- Track risks and propose mitigations alternatives throughout the tender process
- Create professional written responses to RFI’s and RFP’s, addressing client’s objectives
- Ensure timely delivery of compliant and commercially sound tenders
- Consult customers and global network on optimized tender management practices
- Review global pricing with product managers to ensure optimal pricing is applied for each lane
- Build relationships with customer contacts to execute day-to-day transportation needs
- Proactively monitor, manage, and follow up on shipment daily exceptions
- Manage service failures with transportation service providers and work with customers to resolve any potential issues
- Identify cost savings opportunities (route guide optimization, order consolidation, lead time compliance, etc.)
- Provide prompt and professional response to customer's requests for additional information
- Hit tactical and operational KPI targets (Quality and Productivity Metrics)
- Responsible for running and improving reports on daily shipment activities
- Identify and implement operational efficiency gains
- Execute and respond to changes submitted by the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)
- Collect, sort, and distribute operational information to the internal team
Qualifications
- Bachelor's degree or above
- Minimum 3 years of previous global forwarding operations, sales, and/or pricing experience
- Demonstrated negotiation, collaboration, and influencing skills
- Demonstrated verbal and written communication and multi-tasking skills, including excellent project and meeting management
- Advanced proficiency in Microsoft Excel and data/rate management skills
- Values a diverse and inclusive work environment