Product Support Auto-Electrician

PT JTech Jasa Pertambangan; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A mining services company in Indonesia seeks a skilled technician to resolve mechanical, hydraulic, and electrical issues on mining equipment. The ideal candidate will possess a degree in Electrical Engineering and have 2-5 years of relevant experience. Responsibilities include providing technical support, conducting training, and performing maintenance. Good command in English is essential, and willingness to travel to remote sites is required.

Qualifications

• 2–5 years in mining equipment service or heavy machinery support.
• Good command in English.
• Willingness to travel to remote mining sites.

Responsibilities

• Diagnose and resolve mechanical, hydraulic, and electrical issues on mining equipment.
• Provide remote and on-site technical assistance to customers.
• Conduct operator and maintenance training sessions for customers.
• Perform scheduled maintenance and repairs on OEM products.
• Ensure compliance with safety standards during service activities.

Skills

Electrical and hydraulic systems knowledge

Technical drawing and schematic reading

Excellent communication skills

Problem-solving

Analytical thinking

Education

Diploma or Degree in Electrical Engineering

Job description

Responsibilities

Diagnose and resolve mechanical, hydraulic, and electrical issues on mining equipment.

Provide remote and on-site technical assistance to customers and field service teams.

Escalate complex issues to engineering and follow through until resolution.

Assist with installation and commissioning of new equipment at customer sites.

Verify proper setup and calibration according to OEM specifications.

Preventive Maintenance & Repairs

Perform scheduled maintenance and repairs on OEM products.

Document service activities and ensure compliance with safety standards.

Customer Training

Conduct operator and maintenance training sessions for customers.

Prepare technical documentation and user guides.

Collect and report product performance data and customer feedback.

Collaborate with engineering to improve product reliability and design.

Inventory & Parts Support

Identify required spare parts and assist customers with ordering.

Maintain accurate records of parts usage and service reports.

Compliance & Safety

Ensure all work complies with OEM standards, mining regulations, and safety protocols.

Promote safe work practices during all service activities.

Requirements

• Education: Diploma or Degree in Electrical Engineering or related field.
• Experience: 2–5 years in mining equipment service or heavy machinery support.
• Good command in English.

Technical Skills

• Strong knowledge of electrical and hydraulics systems, and mechanical components.
• Ability to read technical drawings and schematics.

Soft Skills

• Excellent communication and customer service skills.
• Problem‑solving and analytical thinking.

Other

• Willingness to travel to remote mining sites.
• Familiarity with OEM diagnostic tools and software.