Product Owner (Retail Industry)

PT Nityo Infotech; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A technology firm in Indonesia seeks a detail-oriented Product Owner to optimize processes and ensure technology solutions align with business goals. The ideal candidate will have at least 2 years of experience, strong skills in process mapping, and proficiency in BPMN tools. Responsibilities include collaborating with stakeholders, defining the product backlog, and facilitating workshops. This role is crucial for bridging business needs with system capabilities, ensuring measurable value delivery.

Qualifications

• 2 years of experience as a Process Consultant in a technology-driven environment.
• Strong knowledge of process mapping and system design principles.
• Proficiency in BPMN tools and requirements tracking tools.

Responsibilities

• Partner with business stakeholders to understand current processes and improvement opportunities.
• Document and map business workflows using Visio or Lucidchart.
• Translate business processes into functional requirements.

Skills

Process mapping

Business analysis

Stakeholder management

Agile methodologies

Communication skills

Tools

Visio

Lucidchart

Miro

JIRA

Confluence

Job description

We are looking for a detail‑oriented Product Owner who can bridge the gap between business needs and system capabilities. The ideal candidate will play a key role in analyzing, mapping, and optimizing processes across functions to ensure technology solutions align with business goals and deliver measurable value.

Key Responsibilities

• Partner with business stakeholders to understand current processes, pain points, and improvement opportunities.
• Document and map end‑to‑end business workflows using tools such as Visio, Miro, or Lucidchart.
• Translate business processes into system flows and functional requirements that guide development and configuration.
• Collaborate with developers, architects, and QA to ensure the system design reflects business intent.
• Define and maintain the product backlog, ensuring clear prioritization and alignment with strategic goals.
• Facilitate requirement workshops, user story grooming, and sprint planning sessions.
• Support UAT and change management to ensure smooth adoption of new features or process improvements.
• Continuously assess the impact of product changes on upstream and downstream processes.

Required Skills & Experience

• Must have 2 years of experience as a Process Consultant in a technology‑driven environment. Retail background would be preferred.
• Must have Strong knowledge of process mapping, business analysis, and system design principles.
• Proven ability to translate complex business requirements into simple, actionable user stories.
• Hands‑on experience with Agile / Scrum frameworks.
• Must have Proficiency in BPMN tools (Visio, Lucidchart, Miro, etc.) and requirements tracking tools (JIRA, Confluence).
• Excellent communication, analytical thinking, and stakeholder management skills.

Preferred Qualifications

• Exposure to ERP, CRM, or Retail system landscapes.
• Background in data‑driven process improvement or digital transformation projects.
• Certification in BPMN is an added advantage.