Product Analyst

GitLab; Indonesia; Remote; IDR 1.438.276.000 - 3.082.022.000; Full time

Job summary

A leading tech company is looking for a Product Analyst who will collaborate with stakeholders and analyze product usage to enhance customer experiences. This remote role requires advanced SQL skills, BI visualization experience, and the ability to work with product and engineering teams. Join us in transforming software development through data-driven decisions.

Qualifications

• Ability to gather disparate data points for analysis.
• Experience collaborating with stakeholders effectively.
• Skills in establishing reporting and conducting usage analysis.

Responsibilities

• Collaborate with stakeholders from IC Product Managers to leadership.
• Establish reporting on new products and conduct analysis on usage.
• Work with UX partners to understand behavioral patterns.

Skills

Advanced level SQL skills

Experience in BI visualization and development

Experience with Product and Engineering teams

Experience with Data and Analytics Engineering teams

Experience conducting and analyzing A/B tests

Tools

Tableau

Job description

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform , used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform , customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

Product Analysts at GitLab are curious, highly strategic, and focused on making GitLab better through trusted data insights. Working with product teams, you will look at customer behaviors across the customer journey and help make the customer experience and business outcomes better. As a member of the Product Data Insights team, you will develop BI solutions to understand usage activity, create and own multiple Product Key Performance Indicators, develop a deep understanding of product health and the customer experience, advance data acumen across the company, and promote strategic decisions through data storytelling.

This role will have a focus on refining metrics in GitLab’s Product-Led Growth (PLG) funnel and partnering with the Growth team on driving early GitLab adoption and first orders.

What You’ll Do

• Collaborate with stakeholders from IC Product Managers to leadership
• Gather disparate data points to tell a cohesive story about product usage
• Establish reporting on new products and conduct analysis on usage
• Work with UX partners to understand behavioral patterns
• Collaborate with Engineering teams on data collection methodologies
• Work with Enterprise Data team on data modeling requirements for reporting and analysis

What You’ll Bring

• Advanced level SQL skills
• Experience in BI visualization and development (we use Tableau)
• Experience working directly with Product and Engineering teams on data creation and instrumentation
• Experience working with Data and Analytics Engineering teams on modeling data for reporting and analysis
• Experience conducting and analyzing A/B tests

Remote-Global

United States Salary Range

$86,800 - $186,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.