Product Analyst

Zone & Co; Remote; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading SaaS company in Indonesia is looking for a Product Analyst to drive the development of Payments solutions across its AP Automation suite. The ideal candidate will have over 5 years of relevant experience, a strong background in enterprise software, particularly Netsuite ERP, and a solid understanding of Agile methodologies. This role involves working closely with finance teams to identify needs, translate them into technical requirements, and ensure the solutions meet expectations. The position offers fully remote work with a focus on flexibility and work-life balance.

Benefits

Flexible remote work

Comprehensive benefits package

Qualifications

• 5+ years of experience as a Business Analyst, Product Analyst, Product Owner or similar role.
• Demonstrated proficiency in requirements modeling and management tools.
• Ability to analyze complex business information into executive reports.

Responsibilities

• Conduct interviews and workshops with finance teams to capture business needs.
• Translate business needs into technical requirements for the development team.
• Develop and execute test plans and validate the solution.

Skills

Business Analysis

Requirements Modelling

Agile Methodologies

Communication

Problem Solving

Education

Bachelor’s Degree in Business, Finance, Computer Science, or related field

Tools

Netsuite ERP

Microsoft Office/Google Products

Job description

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, off‑the‑shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.

Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation‑minded team of over two hundred folks, based across North America, Europe and Asia Pacific.

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

The Product Analyst for Procure to Pay products at Zone & Co is responsible for driving the successful development lifecycle of our Payments solutions across our suite of AP Automations – Capture, Approvals and AP Payments. This role involves serving as the critical link between business stakeholders and the technical development team, ensuring that product vision is translated into actionable requirements.

The Product Analyst will specifically focus on identifying, analyzing, and documenting business processes—with a crucial emphasis on the AP and AR automation flows. They are key to ensuring the product meets the needs of mid‑size finance teams by generating clear requirements, working with the organization to manage the feedback collection loop, aiding the wider product team to understand the demands, and driving process flow optimization.

Responsibilities

• Conduct in-depth interviews and workshops with finance teams, business users and Professional Services teams to capture precise business needs.
• Prioritise and manage the requirements backlog in collaboration with the Product Manager.
• Translate business needs into clear, concise, and verifiable technical requirements for the development team.
• Identify, analyse, and communicate risks and issues related to requirements, scope, and process changes.
• Develop and execute test plans and test cases to validate that the delivered solution meets the documented requirements.
• Serve as the primary functional resource during the design and development phases, clarifying requirements for the engineering team.
• Provide training and support materials for new product features rolled out to business users.
• Ensure that all requirements and process documentation are thorough, traceable, and easily accessible.
• Work with cross‑functional teams to scope projects and manage timelines effectively.
• Automate reporting and analytical tasks related to project status and requirements traceability.
• Present findings and recommendations to executive leadership and cross‑functional teams.
• Support data governance initiatives to ensure data integrity and accessibility across finance systems.
• Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

• Must have 5+ years of experience as a Business Analyst, Product Analyst, Product Owner or Systems Analyst, or similar role, with a focus on enterprise software or product development.
• Netsuite ERP experience is a must.
• Background in finance or finance related industry.
• Demonstrated proficiency in requirements modelling (e.g., user stories, use cases, process flowcharts) and using requirements management tools.
• Solid understanding of the software development lifecycle (SDLC), Agile methodologies, and working with technical teams.
• Ability to analyse and synthesise complex business information into meaningful executive summary reports.
• Ability to innovate, execute and deliver results.
• Proficiency with Microsoft Office/Google Products.
• Strong attention to detail with the ability to meet tight deadlines.
• Ability to communicate professionally, both written and verbal.
• Effective problem solving and critical thinking skills.
• Bachelor’s Degree in Business, Finance, Computer Science, or a related quantitative field required, Master’s preferred.

At Zone, our benefits are designed to enrich your life beyond the workplace. Recognising that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritise flexibility and balance. Explore our comprehensive list of benefits at zoneandco.com.

Zone & Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.