Presales Manager

Group-Ib; Daerah Khusus Ibukota Jakarta; Remote; IDR 1.002.338.000 - 1.503.509.000; Full time

Job summary

A leading cybersecurity firm in Jakarta is seeking an experienced professional to support pre-sales and delivery across the APAC region, ensuring the effective deployment and customization of cybersecurity solutions. Candidates should have at least 5 years of experience in cybersecurity, particularly in threat hunting and incident response. This role offers flexibility in work hours and professional development opportunities.

Benefits

Flexible schedule

Health insurance

Professional certifications support

Qualifications

• At least 5 years' experience in Cyber Security activities.
• Practical knowledge of cybersecurity solutions across EDR, NDR, SIEM, and SOAR platforms.
• Ability to clearly communicate technical content to stakeholders.

Responsibilities

• Deliver tailored cybersecurity solutions to clients.
• Provide technical support around threat detection and incident response.
• Manage pre-sales activities including demos and technical workshops.

Skills

Threat Hunting

Digital Forensics

Compromise Assessments

Incident Response workflows

Red teaming

Penetration testing

Malware behavior

Enterprise IT infrastructures

Analytical skills

Fluent in English

Tools

EDR

NDR

SIEM

SOAR platforms

Job description

Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company's DNA, shaping its technological capabilities to defend businesses, and citizens, and support law enforcement operations.

Group-IB's Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

Each of us can help make the world a safer place. Join us

ABOUT THE ROLE:

You will support pre-sales and delivery activities across the APAC region.

You will work closely with Group-IB clients and internal teams to deliver tailored cybersecurity solutions. As a technical advisor, you will be responsible for ensuring effective deployment, solution customization, and pre-sales support across various markets in Asia‑Pacific.

TASKS TO SOLVE:

• Provide strong client engagement and consultation.
• Shape customer expectations based on results of delivered services.
• Prepare detailed project and technical documentation.
• Collaborate with customers on solution architecture and implementation strategies.
• Support and manage pre‑sales activities, including demos, POCs, and technical workshops.
• Deliver seminars, technical enablement, and hands‑on training sessions.
• Assist in deployment, installation, and configuration of Group‑IB solutions both remotely and on‑site.
• Customize and optimize deployed solutions for customer environments.
• Ensure solution performance during PoCs, subscriptions, and ongoing engagements.
• Provide technical support, especially around threat detection, incident response, and remediation use cases.

APPLY FOR THIS VACANCY IF YOU HAVE THE FOLLOWING QUALIFICATIONS:

• At least 5 years' experience in Cyber Security activities in the high‑tech industry.
• Strong hands‑on expertise in Threat Hunting, Digital Forensics, and Compromise Assessments.
• Understanding of Incident Response workflows.
• Experience in red teaming, penetration testing, or adversary emulation is a strong plus.
• Familiarity with malware behavior, botnets, and common threat actor techniques.
• Practical knowledge of cybersecurity solutions across EDR, NDR, SIEM, and SOAR platforms.
• Ability to clearly communicate technical content to both business and technical stakeholders.
• Solid grasp of enterprise IT infrastructures.
• Understanding of modern cryptography, security controls, and secure architecture principles.
• Strong analytical skills and a passion for continuous learning and growth in the cybersecurity field.

WHAT ELSE WE APPRECIATE IN OUR TEAM:

• Strong understanding of network infrastructure and protocols, including DNS, DHCP, TCP/IP, VLANs, VPNs, SPAN, IDS/IPS, etc. and threat detection methodologies through network monitoring.
• Solid knowledge of endpoint security technologies, such as Antivirus (AV), Endpoint Protection Platforms (EPP), Endpoint Detection and Response (EDR), etc. along with threat detection methodologies via endpoint monitoring.
• Ability to analyze endpoint logs and network traffic (e.g., PCAPs) to identify threats, investigate security incidents, and perform comprehensive root cause analysis.
• Familiarity with cybersecurity frameworks and methodologies, such as MITRE ATT&CK, NIST, and Kill Chain models, for structured analysis and response.
• Demonstrates a collaborative mindset, excellent communication skills, and strong motivation to work in a dynamic, cross‑functional, and cross‑regional team.
• Fluent in English, both written and spoken.

WHY CHOOSE GROUP-IB

Your happiness is important to us.
We want every single team member to be happy.

Continuing professional development.
At Group-IB, you can choose from various paths to growth: progress as an expert, advance to a management position, try your hand in another department, relocate abroad, or launch a new business area at Group-IB.A team with extensive international expertise.
Do you have experience but are looking for exciting challenges? By choosing us, you will be choosing complex tasks and continuously improving your skills in a fast‑growing international company.Globally recognized technologies.
Group-IB's members are located in 25 countries and our products and services are sold in 60 countries. What's more, Gartner, IDC, and Forrester have ranked our technologies among the best in their class. We work with over 450 international partners and about 500 clients.A culture created by each of us.
Group-IB's employees speak many different languages and understand one another. We respect each other's beliefs, share common values, and strive toward the happiness of every employee.Economic stability.
Group-IB's sustainable growth helps rapidly develop careers that would take years to progress as far as most other companies.

WHAT ELSE YOU SHOULD KNOW

Flexible schedule.
Group-IB does not have fixed working hours. You choose your own schedule. We adhere to the principle advocated by Steve Jobs: "We have to work not 12 hours, and head."
Health.
If anything goes wrong, don't worry — we offer health insurance.
Certificates and training courses.
Group-IB specialists hold over 1,000 professional certificates, including CEH, CISSP, OSCP, GIAC, MCFE, BSI, as well as some rare ones that would be a source of pride for experts in forensics, penetration testing, and reverse engineering worldwide. We have an incentive program that helps employees achieve certifications at the company's expense.
Challenges.
A wide selection of GIB programs helps you improve soft skills, gain new competencies, and receive monetary rewards.
The initiative is rewarded.
At Group-IB, you can bring your most daring ideas to life. The company encourages technical blogging, writing articles, building sports teams, and other creative activities.