Presales Consultant

Pt Lifelong Learning; Daerah Khusus Ibukota Jakarta; On-site; IDR 501.420.000 - 835.702.000; Full time

Job summary

A leading IT consulting firm in Jakarta seeks a Presales Consultant to provide technical solutions and support the sales process. The ideal candidate has 3–5 years of experience, strong technical knowledge in IT Governance, and excellent communication skills. Responsibilities include understanding client requirements and preparing proposals. Competitive salary offered in a dynamic environment.

Benefits

Opportunities for learning and development

Flexible leave policies

Flexible hours

Qualifications

• 3–5 years of experience in a Presales role within the IT Consulting industry.
• Strong knowledge of IT Governance, Risk & Compliance.
• Hands-on experience in preparing technical proposals and product demonstrations.

Responsibilities

• Collaborate with the Sales team to identify client requirements.
• Provide technical consultation during the sales cycle.
• Act as a liaison between clients and internal teams.

Skills

IT Governance

IT Service Management

Cyber Security

Technical Presentation

Analytical Skills

Education

Bachelor's Degree in Information Technology or related field

Tools

SIEM

Firewalls

Endpoint Protection

Job description

Presales Consultant – Generic

Employment Type: Permanent (Permanent Contract) with 3–6 months probation.

About the Role

We are looking for a Presales Consultant with 3–5 years of experience in the IT Consulting industry to join our dynamic team. This role will be responsible for delivering technical consultation, solution design, and client engagement throughout the sales process. The ideal candidate is a professional with strong technical knowledge, excellent communication skills, and proven experience in IT Governance, IT Service Management, and Cyber Security.

Key Responsibilities

• Collaborate with the Sales team to identify client requirements and design optimal IT solutions.
• Provide technical consultation throughout the sales cycle, including presentations and responding to client technical inquiries.
• Act as a liaison between clients and internal technical teams to ensure solution alignment with business needs.
• Prepare and manage technical documentation such as proposals, product specifications, and Proof of Concept (PoC).
• Support administration and reporting for presales activities.
• Stay updated on technology trends and propose innovative solutions to clients.

Key Qualifications

• Bachelor's Degree in Information Technology, Information Systems, Computer Science, or related field.
• 3–5 years of experience in a Presales role within the IT Consulting industry.
• Strong knowledge of IT Governance, Risk & Compliance, IT Service Management, and Cyber Security.
• Skilled in developing and presenting technical solutions to clients.
• Hands‑on experience in preparing technical proposals, product demonstrations, and PoC.
• Excellent communication and presentation skills.
• Strong analytical and problem‑solving abilities with the capacity to work under pressure and tight schedules.
• Professional certifications in IT Governance, IT Service Management, Cyber Security, or Project Management (e.g., COBIT, ITIL, ISO).

Preferred Qualifications

• Previous experience as an IT Consultant.
• Expertise or certification in one or more of the following: COBIT 2019, ITIL v4, ISO 27001, ISO 2000, NIST, Penetration Testing.

T‑INNOWARE – Presales Consultant

T‑INNOWARE is a global provider of IT security products and solutions, leveraging AI technology to address increasingly complex security challenges faced by government institutions and enterprises. Our AI‑driven solutions offer automated network security operations, helping clients build intelligent, efficient, and cost‑effective security systems.

Role Description

This is a full‑time, on‑site role based in Jakarta, Indonesia for a Presales Consultant. The consultant will support the sales team by providing technical solutions and consultancy to prospective clients. Additional daily tasks include preparing and delivering technical presentations, demonstrating solutions, understanding customer requirements, and collaborating with sales and project management teams to ensure smooth solution delivery.

Qualifications

• Experience in Technical Consulting and Presales.
• Proven track record in Sales or Cybersecurity Operations.
• Outstanding presentation, communication, and interpersonal skills.
• Bachelor's degree in Computer Science, Information Security, or related field (preferred).
• 1–3 years of experience in Cybersecurity and/or Security Operations Center (SOC).
• Solid understanding of cybersecurity technologies: SIEM, Firewalls, Endpoint Protection, Vulnerability Assessment, SOC platforms, Threat Intelligence, SOAR.
• Solid understanding of security operations and maintenance.
• Familiarity with major cybersecurity vendors (e.g., Palo Alto, Cisco, Fortinet, Splunk, Microsoft, IBM).
• Exposure to Generative AI/LLM‑based technologies and their applications in cybersecurity.
• Fluent in Bahasa Indonesia and English (spoken and written). Fluency in Chinese will be desired.
• Relevant industry certifications (e.g., CompTIA Security+, CEH, CISSP, CCSP) are advantageous.

XENDIT – Presales Consultant

XENDIT provides payment infrastructure across Southeast Asia with a focus on Indonesia, the Philippines, and Malaysia. We process payments, power marketplaces, disburse payroll and loans, and provide KYC solutions to help businesses grow. Our technology stack and APIs are designed to be simple, secure, and user‑friendly.

About the Job

Reporting directly to the Head of Presales, the Presales Consultant team specializes in addressing current and potential customer pain points from technical and product perspectives. Our focus lies in delivering professional services to large enterprise clients with deep technical and product insights. We collaborate closely with Sales, product teams, and partners to craft innovative solutions that align with our clients’ business goals.

Minimum Qualifications

• Great storytelling skills and deep empathy for users. Ability to adapt communication styles for developers, CFOs, and other stakeholders.
• Organized, able to manage highly interdependent, complex projects, and keep various work streams on track.
• Passionate about technology and eager to learn how it influences daily business.
• Team player with strong interpersonal skills.
• Willing to work harder than most and remain humble while learning from peers.
• Thrives on autonomy, can push toward a goal independently.
• Highly motivated individual who is bilingual (Chinese & English) and focuses on merchant acquisition and market expansion. Must be fluent in both Chinese and English.

Preferred Qualifications

• 2+ years of experience as a Pre‑Sales/Sales Engineering or similar role.
• Experience solving complex enterprise solutions across industries, preferably payments/fintech.

Responsibilities

• Understand customer requirements complexity.
• Solve customer pain points by recommending XENDIT solutions that are easy for business, operations, and finance teams to use.
• Ensure ease of integration for the customer’s technical team.
• Guide customers on how to connect XENDIT with existing tools such as ERP systems.

Project Management

• Manage agreed‑upon project milestones to ensure merchants can go live smoothly.
• Engage with stakeholders internally and externally.
• Clearly document project requirements and any changes, ensuring all agreements made during customer engagements are captured.

Grow Expertise

• Maintain knowledge of current company procedures and policies.
• Establish in‑depth knowledge of XENDIT products and processes to better support clients.
• Stay up-to-date with the payments space so customers understand XENDIT’s differentiators.
• Do whatever it takes to help XENDIT succeed.

How XENDIT Invests in Its People

• Opportunities for learning and development on the job.
• Flexible leave policies.
• Flexible hours.
• Employee loan program.